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Extended Stay America - Olympia - Tumwater
- Hotels
- Tumwater, WA
About this business
Location details
1675 Mottman Rd. SW, Tumwater, WA, 98512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Entry to building, from road a bit confusing. Staff very friendly. Surprisingly no hair dryer in room. Room clean and quiet.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Please note, hair dryers are available at the front desk and it’s always complimentary. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Everything was pleasing and clean. My suggestion is more blankets and pillows and to improve breakfast. A choice of fruit, bananas, apples, oranges would be nice and fresh muffins instead of pre-packaged for healthy reasons.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay. Your feedback in regarding the blankets and breakfast will be shared with our team so that corrective measures can be taken. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The room felt homely and updated, the young woman at the front desk was awesome and helpful.
Business response:
Thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly & professional. We look forward to seeing you again in the future! Sincerely, Hotel Management
MUY Recomendado Cumplió mis expectativas
Business response:
Thank you for the great review of Extended Stay America! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay.Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
The bed did not have any support. I had a sore back after 2 days.
Business response:
Crizaldy, thank you for reviewing our hotel. Our main priority is to provide a comfortable stay for our guests, so we’re sorry you were not completely satisfied with our beds. Please know our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
The staff was friendly the check in was fast The breakfast snacks could be improved
Business response:
Denise, thank you for staying at Extended Stay America. We are glad to know you loved the excellent service delivered by our associates and that you had an enjoyable stay here. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
The phone didn't work in our room and the stovetop exhaust fan ran allll night :( other than that, good place to stay, staff is nice.. Both visits in last month - requested and received late check out, but then front desk didn't let housekeeping know and we received a knock on the door anyways..
Business response:
Brooke, thank you for choosing to stay with us at Extended Stay America. We’re happy to know overall you had a pleasant experience, but we’re sorry for the inconvenience you had while you were here. We appreciate your valuable feedback and hope to see you again soon. Sincerely, Hotel Management
Clean and efficient The staff were very nice. The hotel is pretty barebones, but clean and efficient. It was close to my meeting, but the location is a little odd. It’s on top of a hill, and it is a little confusing to get to. But overall, it wa good.
Business response:
Janet, thank you for staying at Extended Stay America. We are glad you liked our well-kept property and courteous service and that our location convenient for your needs. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Olympia - Tumwater
How is Extended Stay America - Olympia - Tumwater rated?
Extended Stay America - Olympia - Tumwater has a 3.6 star rating with 2,023 reviews.
When is Extended Stay America - Olympia - Tumwater open?
Extended Stay America - Olympia - Tumwater is open now. It will close tomorrow at 12:00 a.m.