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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean for the most part. Did find dry blood though near one of the mirrors & the bathroom had a puddle near the toilet which could have been urine.
Business response:
Christian, thank you for being our guest at Extended Stay America and for your terrific rating. While we are glad to know you were pleased with the overall cleanliness of your suite, we regret the oversights you observed. Your comments will be shared with our housekeeping team to be more diligent in their efforts. We value your business and hope to see you again in the future. Sincerely, Hotel Management
I had room 361. Everything about the room was awesome. Only one things I disliked, it doesn’t seem the room is properly swept. My son’s toy went underneath the bed so I went to go get it & I ended up finding things that people lost or left behind. I found a lost shoe, a lost sock, a lost car charger/bluetooth, & other miscellaneous items. The items were found underneath the beds & underneath the AC unit. Oh & the bar chairs definitely need a face lift. The cushions are pretty damaged & the large cracks in the faux leather pi... read more
Business response:
Mireya, thank you for taking the time to post your thoughts about your recent visit to Extended Stay America. We are glad you were overall impressed with the room you stayed in. However, we do admit there were some oversights and that steps were missed in our inspection procedures. At this point, we assure you going forward that this has been addressed. We hope you will consider coming here again with your son the next time you are in the area. Sincerely, Hotel Management
Business response:
James, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Good place to stay The stay was good. Room smelled very disinfected (stayed during Covid 19). The rooms have mini kitchenettes which was nice. The bed and pillows however, left me achy. The only negative of the stay. I woke up after the first night with my hip sore because the mattress was kind of firm/hard. The pillows (3 pillows) were also a bit hard. My neck ached as well. But the hotel and staff was very nice as was the room. I would recommend this place to others and would stay there again, once my hip stops hurting. :)
Business response:
Thank you for staying at Extended Stay America. We are pleased to know how much you loved our amiable staff and could take advantage of our fully equipped kitchen. However, we are sorry that you found our bed to be uncomfortable. Our front desk is available 24 hours a day, so we would have been happy to move you to another room at your request. We appreciate your feedback and hope to welcome you back soon. Sincerely, Hotel Management
Excellent Stay at Extended Stay America Check in was excellent. Front desk guy yesterday (June 2, 2020) around 4:30 PM was extremely courteous and well mannered. He provided great customer service and went above and beyond to make me feel extremely welcome. Will consider staying here again. Thank you.
Business response:
Karen, thank you for choosing Extended Stay America. We love receiving wonderful remarks such as yours about our Team's efforts and exceptional hospitality. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. Our team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Laurel, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Place was not as clean the bathroom needed more cleaning, the sheets and blankets were old and worn out! Flies buzzing around! Fridge was leaking
Business response:
Thank you for being our guest. We are sorry for the cleanliness and maintenance issues you encountered in your room and regret the disappointment it caused. Your feedback has been discussed with the appropriate team members to improve our accommodations moving forward. We value your business and hope to welcome you back soon for a much better experience. Sincerely, Hotel Management
I really liked that it was like a studio and had a mini kitchen. The night staff was very kind and a pleasure of checking in with. Overall was a great experience.
Business response:
We are glad you had a fantastic stay at Extended Stay America. It is delightful to know you enjoyed your suite offering apartment-style living with lots of room to relax and a fully equipped kitchen. Thank you for appreciating the friendly service provided by our associates, and we look forward to welcoming you again for another exceptional experience. Sincerely, Hotel Management
Honestly a good stay I stayed at extended stay for a week. The room was nice especially with the small kitchen. The king bed was actually very comfortable but the pillow not soo much. With the coronavirus going around they halted Maude service so you had to get new towels from the front and anything else. I definitely plan on staying there again but I’m requesting the second level so I do t have to hear people walking in the room above me.
Business response:
Jameson, thank you for sharing your experience at Extended Stay America. It is a pleasure to know you had a good time with us and that you loved our comfortable suite and fully equipped kitchen. We are grateful for your feedback and look forward to welcoming you again on your next visit to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 4.3 star rating with 2,588 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.