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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed was incomfortable
Business response:
Dear Guest, thank you for staying at our hotel and for your feedback. We want our guests to have a comfortable stay and a restful night’s sleep, so we are sorry that you found your bed uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope you will stay with us again; we are confident you will have the exceptional stay you deserve. Sincerely, Hotel Management
Perfect location for concert! Has a kitchenette but no pots, pans, utensils, and dishes to take advantage of. There’s a fridge and microwave. The check-in was fast and routine. There’s a 7-11 and Starbucks next door that was convenient to grab n go! Stayed her to attend a concert at Fivepoint Amphitheater that was the perfect location!
Business response:
Dear Tuyet, thank you for your recent stay with us. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We are sorry if this was not communicated to you. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. We are glad our location was convenient for everyth... read more
Bummer stay. 😟😢 I hate to complain.! However, I was hoping for a dark room to rest in during the day….& I got the end room WITH blinds facing the sunset ! Ughh. Bummer! AND, there was a bag of chips still left in the cupboard.
Business response:
Dear Craig, please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known. Sincerely, Hotel Management
Thanks Heather!
Business response:
Wendy, thank you for reviewing your stay at Extended Stay America. We are delighted to read that Heather helped to make your stay even more comfortable. Your compliments will surely be shared with her. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 3.3 star rating with 4,597 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.