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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was clean and are room smelled of strong bleach which is good since it was clean. I had to kill 3 bugs in the bathroom and the curtains had perfect little holes in them, like some bugs but into them and the breakfast could be a bit better but overall it was good.
Business response:
Dear Karina, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. Your comments will be shared with our leadership and used as an opportunity to improve our guest experience. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Pas plus que ça
Business response:
Dear Alain, Thank you for sharing your experience. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. Thank you again for sharing, and we hope to see you soon. Sincerely,Hotel Management
Extended stay that you have to request a coffee pot, tissues and cups,etc for your room. Doesn’t make sense. The floors appear to be the only renovations they did a few years ago. Everything kitchen wise is extremely outdated.
Business response:
Dear Donna, Thank you for being our valued guest and posting your remarks online. We were sorry you felt your room did not have the amenities that you desired. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We would love the opportunity to host you again on your next visit to the area.Sincerely,Hotel Management
You get exactly what you pay for. The staff were friendly and helpful but the place is sketchy and a little dirty. If you need accommodations cheaply and on short notice it's fine.
Business response:
Dear Patrick, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay; we are sorry this was not your case. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management
Ok hotel - grumpy support staff We were charged for checking out around 12pm instead of 11am ! Travelling with family and 2 little kids and after staying over 4 days at the hotel thought this was a bit excessive !!
Business response:
Dear AYAN, Thank you for posting a review of your recent stay with us. Our goal is to provide excellent service, so we apologize this was not your experience. We've shared your concerns with the management team, and we're following up to figure out where we went wrong and how we can enhance our service to our guests. Thank you for choosing us for your stay. We hope you will allow us to redeem ourselves in the future.Sincerely,Hotel Management
Great stay!! Check in was quick.. the room was clean and a good value.
regular hotel solo para dormir... hotel con olor a comida los pasillos como tiene cocina la gente cocina es un hotel como que la gente vive ... adicional aceptan animales y el hotel tiene mal olor.
Business response:
Dear ALEXANDER, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We have noted your feedback, which will be shared with the appropriate individuals. We regret the inconvenience and hope you will give us another chance to provide you with a better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 4.2 star rating with 1,624 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.