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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thanks The staff was very helpful. Wil was great. Thanks
Wasn’t too bad overall, but the cleanliness of the property could be better. Very dark color palette inside gives it a dreary feeling from a scary movie.
Business response:
Dear JP, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues that kept it from being perfect. Feedback like yours allows us to monitor and improve our guest experience continually. Your concerns are being shared with the appropriate individuals, and we hope you will consider giving us another chance to provide you with the perfect stay you deserve.Sincerely,Hotel Management
Toilet backed up. The toilet didn't flush all the way from the time of arrival a little after 3pm. I informed an employee, but noone came to my room. Good thing I didn't need to go #2
Business response:
Dear Chris, Thank you for being our guest. We apologize for the inconvenience you experienced with the toilet in your room. Providing functional amenities is a priority, and we regret that we fell short in addressing your concern promptly. Your feedback is important, and we will ensure that our team is vigilant in responding to guest requests in a timely manner. Please accept our apologies for any discomfort this may have caused, and we hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
The service staff was great, friendly and helpful. However, the room we stayed had roaches, I was not able to inform the property at check out as there was no one at the front desk when we were leaving.
Excellent hotel Clean and friendly staff
Business response:
Dear Nalini, Thank you for your kind words about Extended Stay America! We're delighted to hear that you had an excellent experience with our clean accommodations and friendly staff. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 2,878 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.