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Extended Stay America - Orlando - Convention Ctr - 6443 Westwood
- Hotels
- Orlando, FL
About this business
Location details
6443 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Peaceful and very clean This hotel was a very pleasant surprise. It was very clean even though they do accept pets and was also very peaceful. The breakfast was also good for on the go. The only issue I had was that I was there for 3 nights and not once did I see any housekeeping service. I had to call the front desk to have them provide clean towels and other necessities. Overall the experience was very good.
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We would like to inform you that, to respect the privacy of our long-term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Mostly positive. Our phone didn’t work and had to request linens for the sofa bed. They we also out of extra pillows when we checked in. They were attentive to our repair requests- bathroom sink and shower were very slow to drain- and were fixed the day we alerted them to the issues. Other than those minor things it was safe and clean.
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We can’t wait to share your kind compliments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
So so Location is good. Bed and pillows were not too comfortable. I felt a little funny about the bedcovers...they look like they’ve been used for at least 10 years. Definitely need some upgrading. Even though the kitchen was supposed to be fully furnished, the cabinets were empty. Had to go to front desk to borrow some plates and utensils. The check in lady was very nice, but the check out girl was not pleasant at all. Breakfast need improvement for sure.
Business response:
Hellen, thank you for staying with us. We are happy you liked our location and had an overall pleasant visit. That being said, we are sorry that our facilities and service were not to your satisfaction. We value your feedback as it will help us improve moving forward. Please know our brand standards require us to keep the kitchenware at the front desk to ensure cleanliness. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Marianne, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
There were pets in the hotel which is ok, but they need to be kept under control. And it’s hard to tell if pets are allowed into all the rooms. I was on the ground floor and guest and kids were always moving even after midnight and stamping so hard on the ceiling above you. You cannot sleep soundly if you are a light sleeper
Business response:
Thank you for choosing us and for leaving a review. We are glad you had a pleasant stay but would like to apologize for the noise you experienced. Our goal is to provide a comfortable and relaxing stay for our guests, and we are sorry we did not deliver. We appreciate the feedback and we hope to have the opportunity to welcome you back and show you our quieter side! Sincerely, Hotel Management
Business response:
Jose, we are so glad you enjoyed your time at Extended Stay America. Thank you for your nice rating, and we look forward to your next visit. Sincerely, Hotel Management
Close to all! Very nice hotel, staff was very friendly, rooms clean. Breakfast buffet was great, for grab and go! Shuttle bus to sea world was fast on time. Only thing I wish was heated outside pool.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you enjoyed the breakfast we serve. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very close to Sea World, friendly staff This hotel was very close to Sea World, which was the purpose of my stay. The hotel staff was very friendly and did everything they could to ensure we had a great stay.
Business response:
Matt, thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and that our convenient location was perfect for your needs. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Ctr - 6443 Westwood
How is Extended Stay America - Orlando - Convention Ctr - 6443 Westwood rated?
Extended Stay America - Orlando - Convention Ctr - 6443 Westwood has a 3.1 star rating with 2,867 reviews.
When is Extended Stay America - Orlando - Convention Ctr - 6443 Westwood open?
Extended Stay America - Orlando - Convention Ctr - 6443 Westwood is open now. It will close tomorrow at 12:00 a.m.