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Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd.
- Hotels
- Lake Mary, FL
About this business
Location details
1036 Greenwood Blvd., Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nej Tack! Allt utom läget och sängen. Nej ingen mer övernattning här. Hela stället luktade rengöringsmedel och kändes slitet. Frukost usel, bara muffins och kaffe. Fanns inte ens mjölk till kaffet. Det var inlåst enligt receptionen och han som jobbade hade ingen nyckel. Läget och att sängen var okej var det enda positiva.
Business response:
Dear Kenneth, Thank you for your feedback. We’re pleased to hear you found our location convenient and the bed comfortable. We regret the concerns you experienced regarding the smell, the condition of the property, and our breakfast options. While we offer a grab-and-go breakfast, we acknowledge your disappointment and will review ways to enhance it. We also apologize for the inconvenience with the milk. Your input is valuable as we strive to improve. We hope to welcome you back for a better experience. Sincerely, Hotel Mana... read more
Even for a less money I would not go again Odour Bad odour is everywhere, in the holl, room. Everything is super old.
Business response:
Dear Andrey, Thank you for your feedback. We apologize for the unpleasant odor and the condition of the property during your stay. Ensuring a clean and comfortable environment is our top priority, and we regret that we fell short in your case. We appreciate your input on the need for updates and will work with our team to address these concerns. We hope to have the chance to provide you with a better experience on your next visit. Sincerely, Hotel Management
My stay was very unpleasant, sadly. Very disappointed. Never experienced that with Extended Stay. The room had multiple roaches crawling out of the tub all night. The water heater was making extremely loud noise any time adjacent rooms used their shower. Floor had damages. Walls had damages. Would have extended my stay if these things didn’t happen. Checked out and went to stay with family. Front desk worker was very rude, actually. The front desk worker at 1040 was very pleasant & professional. I had to check out of 1040 bc... read more
Business response:
Dear Maya, Thank you for your feedback. We sincerely apologize for the unpleasant experience you had during your stay, particularly with the room condition and pests. This is not the standard we strive for, and we are addressing these concerns with our team to prevent future occurrences. We also regret any rudeness from our staff and are glad to hear that a member of our team was professional. We appreciate your understanding and hope to welcome you back for a better experience. Sincerely, Hotel Management
Fair Kitchen had no utensils plates, pans. No coffee maker.
Business response:
Dear Stephen, Thank you for your feedback. We apologize for the lack of kitchen utensils, plates, pans, and the coffee maker during your stay. While our kitchen items are available upon request, we regret that this was not communicated clearly, and we understand the inconvenience this caused. We’ll work to improve communication and ensure these essentials are readily available for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay! Sincerely, Hotel M... read more
BAD HOTEL the first room they gave me had green wet stuff all over the bed it smelled like mildew, and there was mildew alone the headboard, so they moved us to another room, which was full size bed it was just horrible all around totally dissatisfied NOTHING
Business response:
Dear kelly, Thank you for your feedback. We sincerely apologize for the condition of your first room and any inconvenience caused by the room change. This does not reflect the standard we aim to provide, and we will address these issues with our housekeeping team immediately. Your comfort is important to us, and we are committed to improving based on your experience. We hope you’ll give us another opportunity to make things right and welcome you back in the future! Sincerely, Hotel Management
While my stay there I was harrased. People where following me and videoing my every move, and manag While my stay there I was harrased. People where following me and videoing my every move, and management knew about and did nothing. I felt very unsafe While my stay there I was harrased. People where following me and videoing my every move, and management knew about and did nothing. I felt very unsafe
Business response:
Dear Derrick, Thank you for staying with us. We are deeply concerned to hear about your experience and the lack of safety you felt during your visit. Your safety and comfort are our top priorities, and it is unacceptable that your concerns were not properly addressed. We are thoroughly reviewing our procedures to ensure that such issues are managed promptly and effectively in the future. Your feedback is essential to us, and we are committed to making the necessary improvements. We hope you will allow us the opportunity to r... read more
Poor
Terrible Got there at 1am and nobody open the door for me because there was no one at front desk until someone open it for me a guest that was staying there, also when I tried doing my check in they said they’re “system wasn’t working” and had me waiting there for nothing and I had to ended up staying at my car since my flight was at 6am I did not like anything because i wasn’t even to check in due to they’re staff and system
Business response:
Dear Acosta, We appreciate your honest feedback. We are disappointed to read your review, as we typically receive positive comments about our staff and hospitality. We apologize for the inconvenience you experienced, and we take pride in delivering impeccable service. Your comments have been shared with the appropriate team members, and we are very grateful for your patience. Your feedback drives us to enhance our services continuously, and we look forward to another opportunity to show you our commitment to outstanding expe... read more
Hotel Nojento Tudo....fui embora. Não dormi lá um nojo Eu não fiquei no hotel. Nojento com pulga, sujeira horrivel
Business response:
Dear Rita, Thank you for taking the time to share your feedback with us. We want to extend our sincere apologies for the oversights by our housekeeping staff during your stay. This incident does not align with the high standards we set for ourselves, and we are genuinely disappointed that this was your experience. Please know that we are fully committed to ensuring that such issues do not recur in the future, and we sincerely appreciate your patience and understanding during your time with us. Thank you once again for bringi... read more
Frequently asked questions about Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd.
How is Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd. rated?
Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd. has a 3.5 star rating with 1,154 reviews.
When is Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd. open?
Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd. is closed now. It will open tomorrow at 9:00 a.m.