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Extended Stay America - Orlando - Southpark - Commodity Circle
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8687 Commodity Cir., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property had roaches and smelled like urine. The front desk staff was very nice. Extra pillows was at a low the entire stay.
Business response:
Donna, thank you for your comments. We are pleased you liked the service delivered by our front desk associate, but we are sorry for the odor you had and regret the roaches you encountered. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
The smell was Awful and the Maintenance on the building wasn’t very good
Business response:
Thank you for taking the time to review your stay. We are sorry for the odor you encountered and regret you did not have a positive experience with one of our associates. We hope other than this your visit was a pleasant one. Thank you for the nice rating, and we hope to see you soon. Sincerely, Hotel Management
Very friendly there very great customer service Evey time me or my kids went down there made sure whatever we ask for we was take care yessssss I will be going back soon there
I liked that the front desk staff was very friendly.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and found the front desk staff friendly and professional. Thank you again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
No curtains Check in was extremely smooth even though we didn’t arrive until midnight. The ac was not on so room had a bad order, the curtains where bed was were shears and didn’t fit the window. So there was the street light just blaring right into the window. The tub was so dirty, towels and beds worn out. Furniture looked like it had been in water damage. We used lyft to get around and everyone had a hard time finding the front lobby.
Business response:
Ruth, thank you for evaluating your recent stay. We apologize for the issues in your suite and regret the inconvenience it caused. Your feedback will be shared with our housekeeping and maintenance teams for review and action. We value your comments and hope to have another chance to prove ourselves. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Southpark - Commodity Circle
How is Extended Stay America - Orlando - Southpark - Commodity Circle rated?
Extended Stay America - Orlando - Southpark - Commodity Circle has a 4.3 star rating with 1,464 reviews.
When is Extended Stay America - Orlando - Southpark - Commodity Circle open?
Extended Stay America - Orlando - Southpark - Commodity Circle is open now. It will close tomorrow at 12:00 a.m.