This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Southpark - Commodity Circle
- Hotels
- Orlando, FL
About this business
Location details
8687 Commodity Cir., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful Vacation! Fantastic stay with Extended Stay America. Very clean location. SUPER COMFY beds, great breakfast, and excellent staff. I would definitely stay here again! A+
Business response:
Dane, we are so pleased that you stayed with us at Extended Stay America, and we are grateful that you took the time to share your feedback online. We were thrilled to read about your fantastic stay and that your room, our hospitality, and complimentary breakfast were just right for you. We work hard to deliver great service and comfortable facilities so we celebrate reviews such as this in our staff meetings. Thank you again for your comments, and we look forward to welcoming you back on your next trip. Sincerely, Hotel Man... read more
Excellent front desk personnel - very responsive. Great price! However, the bathrooms need better cleaning. While the toilet and tub were pristine, the tub's grout on tiled surround needed scrubbing and there were thick layers of dried-on dirt in the corners.
Business response:
Diana, thank you for sharing your comments. We are sorry for the cleanliness issue you encountered in the bathroom and regret the inconvenience caused. Your feedback has been shared with the housekeeping team to be more attentive in their work going forward. However, we are pleased you liked the service delivered by our front desk associate. We hope to have an opportunity of hosting you again so that we can make it up to you. Sincerely, Hotel Management
Very friendly there very great customer service Evey time me or my kids went down there made sure whatever we ask for we was take care yessssss I will be going back soon there
I liked that the front desk staff was very friendly.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and found the front desk staff friendly and professional. Thank you again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
No curtains Check in was extremely smooth even though we didn’t arrive until midnight. The ac was not on so room had a bad order, the curtains where bed was were shears and didn’t fit the window. So there was the street light just blaring right into the window. The tub was so dirty, towels and beds worn out. Furniture looked like it had been in water damage. We used lyft to get around and everyone had a hard time finding the front lobby.
Business response:
Ruth, thank you for evaluating your recent stay. We apologize for the issues in your suite and regret the inconvenience it caused. Your feedback will be shared with our housekeeping and maintenance teams for review and action. We value your comments and hope to have another chance to prove ourselves. Sincerely, Hotel Management
Property had roaches and smelled like urine. The front desk staff was very nice. Extra pillows was at a low the entire stay.
Business response:
Donna, thank you for your comments. We are pleased you liked the service delivered by our front desk associate, but we are sorry for the odor you had and regret the roaches you encountered. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
The smell was Awful and the Maintenance on the building wasn’t very good
Business response:
Thank you for taking the time to review your stay. We are sorry for the odor you encountered and regret you did not have a positive experience with one of our associates. We hope other than this your visit was a pleasant one. Thank you for the nice rating, and we hope to see you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Southpark - Commodity Circle
How is Extended Stay America - Orlando - Southpark - Commodity Circle rated?
Extended Stay America - Orlando - Southpark - Commodity Circle has a 3.1 star rating with 2,613 reviews.
When is Extended Stay America - Orlando - Southpark - Commodity Circle open?
Extended Stay America - Orlando - Southpark - Commodity Circle is open now. It will close tomorrow at 12:00 a.m.