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Extended Stay America - Orlando - Southpark - Commodity Circle
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8687 Commodity Cir., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The back door is not always locked. I came late one night around 1:00 am and there was a stone wedged on the door. There was a smell of food (curry) on the hallway.
Business response:
Thank you for being so specific in your evaluation of our hotel. We apologize for the odor you experienced in the hallways and will share it with our housekeeping team to ensure a better experience going forward. Thank you for alerting us regarding the back door and for giving us the opportunity to make things right. We hope other than this you had an overall comfortable stay and that you will give us the chance to welcome you back soon. Sincerely, Hotel Management
Great location for me. The elevator had a musty smell and the gym inside the hotel was one treadmill, one ellliptical and one bike. I wouldn’t call that a gym. The pool had the lawn chairs inside it due to the hurricane that had already passed. No one had pulled them out.
Business response:
Kris, thank you for the feedback. We are glad to read you had an overall pleasant visit and liked our location. However, we are sorry for the disappointment you had with the gym equipment. Your concern will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Also, your feedback regarding the odor will be shared with our housekeeping team so that they will be more diligent in their work. We hope to be your hotel of choice whenever you are back in this area. Sincerel... read more
Room was clean but musty. Elevator and hallway smelled like rotted fish.
Business response:
Thank you for being our guest. We are pleased to know you liked your room, but we regret the odor you encountered in the hallways. Your feedback has been shared with the housekeeping team to be more diligent in their work ensuring that our future guests do not experience a similar problem. We hope to have another opportunity of welcoming you back so that we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Southpark - Commodity Circle
How is Extended Stay America - Orlando - Southpark - Commodity Circle rated?
Extended Stay America - Orlando - Southpark - Commodity Circle has a 4.3 star rating with 1,464 reviews.
When is Extended Stay America - Orlando - Southpark - Commodity Circle open?
Extended Stay America - Orlando - Southpark - Commodity Circle is open now. It will close tomorrow at 12:00 a.m.