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Extended Stay America - Peoria - North
- Hotels
- Peoria, IL
About this business
Location details
4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended stay service Expected more for the money. Would have been satisfied if price was less - for less breakfast and less service than regular hotel.
Business response:
I appreciate you taking the time to write a review of our hotel. I apologize that our grab-and-go breakfast and our service did not meet your expectations. Your comments will be very helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again in the future.
Tips to work on When you sat on the bed on one end the bed would rise and toilet was dirty and there was no extra toilet paper in bathroom
like brand new The stay was very nice. The hotel room looked to be almost brand new. The location worked well for us but the only bad thing was the ceiling sound insulation. It was like the 3rd floor was made out of wood. It creaked when the people walked on it, which was quite distracting. Otherwise, we would most definitely stay again
As advertised Desk clerk got us extra chairs' l good stay.this the. third review
Business response:
Joe - Thank you for taking the time to post a review of our hotel. I'm glad to hear that we have continued to provide you with a comfortable visit each time you stay with us. Thank you for continuing to choose Extended Stay America. We look forward to welcoming you back again soon.
great!! we stayed for 2 nights and thoroughly enjoyed ourselves. staff was extremely polite and truly cared about their guests. would definitely recommend!
Business response:
Lindsay - The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to providing you with another comfortable stay in the future!
Nice room, beds were really stiff
Business response:
Thank you for taking the time to write a review of your stay. I’m glad to hear that you enjoyed our clean rooms with fully equipped kitchens at a great value. Your feedback regarding our bedding options will help us in our efforts to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We look forward to welcoming you back in the future!
Near to the downtown area I would recommend this hotel, although I have a few concerns. On a positive note the hotel is very clean and the rooms a spacious enough to move around in. There is a kitchen area with a full-size refrigerator and microwave. On the minus side, I was concern about poor lighting in the rear of the hotel. It is most lite in the front of the hotel, but I think that if the hotel is not responsible for any loss or damage to vehicles, it would be nice to have more lighting in the rear of the hotel, where p... read more
Business response:
Gregory - Thank you for taking the time to post a review of our hotel. I am glad that you enjoyed your clean, spacious room and your fully equipped kitchen during your stay with us. Still, I apologize that you were not satisfied with our exterior lighting. Your comments and suggestions will be very useful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again, should your travels bring you back to our area.
Ok hotel Paper thin walls, don't check in early they make you stand and wait, no hair dryer
Business response:
Susan - Thank you for sharing your experience with us. I sincerely apologize for the noise levels during your stay. Also, it upsets me to learn that our level of customer service did not meet your expectations. Please know, I will meet with our entire staff to review our customer service policies and guest protocol to ensure your experience is not repeated. Also, while we do not offer toiletries in our guest rooms, we do have an amenity basket available at the front desk for guests to enjoy upon request. Your feedback is gre... read more
Frequently asked questions about Extended Stay America - Peoria - North
How is Extended Stay America - Peoria - North rated?
Extended Stay America - Peoria - North has a 3.4 star rating with 1,677 reviews.
When is Extended Stay America - Peoria - North open?
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.