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Extended Stay America - Philadelphia - Bensalem
- Hotels
- Bensalem, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3216 Tillman Dr., Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Michael, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Cramped. Noisy. Things needed repair. No TV guide. Little things that make a stay nice. Ok for and a night but not for a long stay.
Business response:
Gene, thank you for sharing your feedback. Although you had an overall pleasant stay, we are sorry for the issues you encountered. We have shared your feedback with the appropriate team so that we can improve our service and facilities moving ahead. We hope to have another opportunity of welcoming you back in the future for a much better experience. Sincerely, Hotel Management
Room was fine for our needs. A sitting area is always nice to have, and the room didn't have that. The pillows were not good. We personally didn't like the idea of having to ask the desk for cooking untensils and things. There should be "some" in the rooms. No ice machine does not work for us either. we use a lot of ice. Nothing real negative, just these few things we didn't like
Business response:
John, thank you for evaluating your stay with us. We are glad to read you had an overall pleasant visit and liked your room. However, we are sorry for not meeting all of your expectations. Please note, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We would like to inform you that, as we have refrigerators in all our rooms which includes ice trays for your convenience, we do n... read more
Not first choice
Business response:
Jane, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
goo room good location nice staff i will stay again
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know you liked our courteous service and that you were impressed with our ideal location as it was close to other interesting venues. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Very quiet property. You hear the occasional door close that is it. Wish the TV had more channel choices. Very nice staff.
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Bensalem
How is Extended Stay America - Philadelphia - Bensalem rated?
Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,507 reviews.
When is Extended Stay America - Philadelphia - Bensalem open?
Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.