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Extended Stay America - Philadelphia - Bensalem
- Hotels
- Bensalem, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3216 Tillman Dr., Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very friendly staff and surprisingly good hotel. You won’t be disappointed.
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We look forward to your next visit. Sincerely, Hotel Management
The staff was friendly and helpful when asked. I was disappointed with the room I had asked for a handicap room with a walk in shower. It was a handicap room but it was a climb in shower with a seat. I had to be very cautious getting in and out of the tub. Also the recliner in the room was nice, but once it was up you couldn't get it to stay down. Will I stay at this location again probably not because of the inconvenience of the bathroom.
Business response:
Dear Pastor, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
Staff members are excellent. They give an excellent service . Always willing to assist you.. will recommend this het this hothotel to other
Business response:
Thank you for staying at Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. We appreciate you recommending us to future guests and look forward to hosting you again soon. Sincerely, Hotel Management
Kitchen didn't have any equipment in the room, had to ask for it and then had to get it myself. They forgot different items that were on the list and had to go back several times.
Business response:
Thank you for the feedback. We apologize for your disappointment with the in-suite amenities. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We are also sorry for the inconvenience you experienced due to the shortage of in-room amenities. We are reviewing this situation with our staff to ensure these items are always well-stocked. We would love to make it up to you and hope you will consider a return vi... read more
Frequently asked questions about Extended Stay America - Philadelphia - Bensalem
How is Extended Stay America - Philadelphia - Bensalem rated?
Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,620 reviews.
When is Extended Stay America - Philadelphia - Bensalem open?
Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.