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Extended Stay America - Philadelphia - Bensalem
- Hotels
- Bensalem, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3216 Tillman Dr., Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs improvement Quiet area that was close to restaurants. However the non smoking room had an odd smell. The shower curtain rod was missing. Apparently broken off and the curtain nicely folded next to the towels. Not worth the price of the stay.
Business response:
Jenny, thanks for evaluating your stay. We are glad you had an overall pleasant visit and our location was perfect for your needs. That being said, we are sorry for the smoke you experienced in your room. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. We hope you will return so we can make it up to you. Sincerely, General Manager
Homey and cozy hotel We stayed there for two nights. The hotel is very cozy.The room setting would like me to feel homey. The front desk people are very nice and friendly. Unfortunately, the room was not clean. We found hairs in the bathroom when we just arrived. Then there was a used gauze with bandages tapped on the edge of desk. Besides, the free Wi-Fi is kind of slow.
Business response:
Thank you for being our guest at Extended Stay America - Philadelphia – Bensalem. We take pride in creating 'home away from home' for our guests, so we are glad that we were able to provide you with just that. However, we are sorry for the oversight of our housekeeping team. Thanks for your feedback, and we hope to see you again soon. Sincerely, General Manager
Business response:
Evette, thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Thank you for choosing us. We are pleased that you had an overall pleasant stay. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager
Need more pillows
Business response:
Darryl, it was a pleasure to have you as our guest at Extended Stay America - Philadelphia - Bensalem. We are happy to know you had a pleasant stay, but we are sorry for falling short of your expectations. We appreciate your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Great stay will come again! Loved the kitchen in the room and loved room desk it's lovely would highly recommend!
Business response:
William, thank you for taking the time to leave such wonderful feedback about Extended Stay America - Philadelphia - Bensalem. It’s so nice to read you had an excellent stay and that you were especially impressed with your comfortable room and our fully equipped kitchen. Thanks again for recommending us to future guests! We can’t wait to welcome you back. Sincerely, General Manager
nice as always nice as always
Business response:
It was our pleasure having you as our guest at Extended Stay America - Philadelphia – Bensalem. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, General Manager
Great hotel would go back The stay was great loved that we were able to cook in the room
Business response:
Jamilla, thank you for being our guest and for your wonderful feedback! We are delighted to know you had an enjoyable stay and loved the fully equipped kitchen in your room. We can’t wait to welcome you back soon at Extended Stay America - Philadelphia – Bensalem. Sincerely, General Manager
Our Philadelphia Bensalem stay The front staff person when we checked in was not friendly at all if anything I felt he was rude to other guests checking in. The room was very nice and the bed was comfortable and everything was clean. Keep keep in consideration that this is a an Extended stay place that has at times families that are practically living there. The continental breakfast was actually less than I've ever seen in any location. It was a muffin, coffee and granola bars. Also make sure you bring your toiletries becau... read more
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
Frequently asked questions about Extended Stay America - Philadelphia - Bensalem
How is Extended Stay America - Philadelphia - Bensalem rated?
Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,626 reviews.
When is Extended Stay America - Philadelphia - Bensalem open?
Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.