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Extended Stay America - Philadelphia - Bensalem

4.3
  • Hotels
  • Bensalem, PA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

3216 Tillman Dr., Bensalem, PA, 19020, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,624 reviews
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Anthony's profile image
Anthony 
7 years ago

Extended stay America Extended stay America . It's a nice Hotel close to PARZ Casino . I would definitely go back again . Room was clean and the employees where nice. 

Business response:

Anthony, it was a pleasure having you as our guest at Extended Stay America - Philadelphia - Bensalem. We are glad to know you were impressed not only with our convenient location and your well-appointed room, but also with the attentive service from our associates. We look forward to your next visit. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Good Location one of my complaints was the minimal selection in the morning, ie, NO De-Caf Coffee. No milk to put on your oatmeal. I also could not get a copy of the TV listings from the front desk, ie., what station number applied to which network. To view anything on TV, you just have to go around the entire offerings. Most hotels I have stayed at have a complete listing in your room right next to the TV. Also, the staff was not familiar with the area to answer any questions, ie, where is the nearest train station. 

Business response:

Thank you for being our guest at Extended Stay America - Philadelphia - Bensalem. We are glad to know you recognized our convenient location and had an overall pleasant time with us. I have also made a note of your feedback and will use it as a training tool to improve ourselves going forward. We hope to have another chance so we can make your next stay exceptional in every respect. Sincerely, General Manager 

Carol's profile image
7 years ago

extended stay Bensalem very good 

Business response:

Carol, we couldn’t be more pleased to receive your terrific review of Extended Stay America - Philadelphia - Bensalem. It’s great to know all that we have to offer worked phenomenally well for you and that you had a wonderful time with us. We look forward to impressing you again on your future trip. Sincerely, General Manager 

Oleg's profile image
7 years ago

Business response:

Oleg, thanks for being our guest. We are pleased you had a pleasant stay with us, but I am sorry if you had any inconvenience. We hope you will give us another chance to provide you with a better experience. Sincerely, General Manager 

Alicia's profile image
Alicia 
7 years ago

Good price, good value! There was no washroom on the main floor - only in my room. 

Business response:

Alicia, thank you for the feedback about your stay at our hotel. It’s our pleasure knowing you loved our affordable rates and found us to be a great value. We hope to have the opportunity of welcoming you back soon at Extended Stay America - Philadelphia – Bensalem. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Very nice hotel, with great friendly staff Very nice facility that likes pets & warm accommodating staff 

Business response:

It was fantastic to have you and your family as our guest at Extended Stay America - Philadelphia - Bensalem and we are delighted you were able to bring your 4-legged family member, too. We love taking care of our guests and we are happy it showed. Thank you for your nice words, and please come back and visit us soon. Sincerely, General Manager 

He and I.'s profile image
He and I. 
8 years ago

Just ok... Location was the best part of the whole weekend. Bed was hard as a rock.... and maybe it's just me but I hate seeing hair on the sink, toilet or in the showers..... just looks like it wasn't cleaned properly. Also, I tried to use my key card to get in the back where I parked and it didn't work. It was dark and I was alone and felt uncomfortable with the people out there. I had to walk all the way to the front because the side door didn't work either. 

Business response:

We apologize for falling short of your expectations. Your feedback is invaluable and highlights the areas that need attention. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. I appreciate your observations and concerns and have taken a note of it. I hope you will consider giving us another chance to provide you with a much better stay. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
8 years ago

Business response:

Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Philadelphia – Bensalem. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
8 years ago

Business response:

Thank you for selecting Extended Stay America - Philadelphia – Bensalem. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Philadelphia - Bensalem

How is Extended Stay America - Philadelphia - Bensalem rated?

Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,624 reviews. 

When is Extended Stay America - Philadelphia - Bensalem open?

Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.