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Extended Stay America - Philadelphia - Cherry Hill
- Hotels
- Cherry Hill, NJ
About this business
Location details
1653 E. State Hwy. No. 70, Cherry Hill, NJ, 08034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It got the job done. It was descent. It was located near the highway.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know how happy you were with our location and that you had an overall pleasant stay. Thank you for choosing our hotel, and it will be our pleasure to welcome you back on your next visit to our area. Sincerely, Hotel Management
It is convenient to Philadelphia and has all I need for a pleasant stay.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location close to Philadelphia was perfect for your needs. We value your feedback and look forward to welcoming you back! Sincerely, Hotel Management
Did its job. The grab and go breakfast was disappointing. The front desk recommended a local diner down the road that was great. Everything in the room worked and it was clean.
Business response:
Michael, thank you for choosing our hotel. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates and your spotless, comfortable room. However, we are sorry for your disappointment with our breakfast offerings. We will make a note of your feedback as we plan any changes to our breakfast offerings. Thank you again for your feedback, and we hope you will reconsider and stay with us the next time you are in our area. Sincerely, Hotel Management
Not the cleanest or safest. Room.was fine, floor was sticky. Couldnt call front desk due to a briken phone.
Business response:
Thank you for reviewing your stay with us. We are truly sorry for the cleanliness issues you encountered and that you were unable to contact the front desk due to the broken phone. We are reviewing your comments with appropriate members of our team to ensure the problems you experienced are resolved and not repeated going forward with our future guests. We value your business and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Loved the room setup, outside was nicely landscaped. I received a pet free and smoke free room however the smell was horrible. Smelled like heavy smoke.
Business response:
Thank you for the feedback. We are glad to read your was adequate for your needs and had an overall pleasant visit. However, we apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
I would expect an extended stay facility to be modern well lit and clean. When I entered this building I felt like perhaps I was in a building that housed long term homless adults or families. There was just a feel about it. When I stayed in other extended care america properties there were dishes and utensils in the rooms, here not even a coffee maker which made me concerned if I was even in a safe location
Business response:
Thank you for being our guest and for sharing your feedback. We apologize for the disappointment you had with the other guest in our hotel and regret the inconvenience it caused. Our goal is to provide clean, comfortable, and well-maintained suites for our guests, and we fell short in this case. Your concerns will be shared with the appropriate teams to ensure A better experience going forward. Also, we are reviewing the concerns you mentioned regarding the in-room amenities with our staff to see these items are always well-... read more
Frequently asked questions about Extended Stay America - Philadelphia - Cherry Hill
How is Extended Stay America - Philadelphia - Cherry Hill rated?
Extended Stay America - Philadelphia - Cherry Hill has a 3.2 star rating with 1,772 reviews.
When is Extended Stay America - Philadelphia - Cherry Hill open?
Extended Stay America - Philadelphia - Cherry Hill is open now. It will close tomorrow at 12:00 a.m.