Extended Stay America - Philadelphia - Horsham - Welsh Rd.

Business response:

Irene, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Marjorie, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Lydia, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a comfortable stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Pauline, we are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, ​​​​​​​Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. ​​​​​​​ Sincerely, Hotel Management 

Business response:

Thank you for your review online. We are pleased that you enjoyed your overall stay at our hotel. However, we are sorry that you had some service issues in your suite, as this is unacceptable by our standards. We have shared these concerns with our Director of Housekeeping and staff, and we are taking action to ensure that we do not repeat these issues in the future. We hope you will consider us again when you return to the area in the future to allow us to provide you with a much better experience. Sincerely, ​​​​​​​Hotel ... read more