Extended Stay America - Philadelphia - Plymouth Meeting - West

Suraj 

on Expedia

4 years ago

Need some basic improvements Actually nice hotel just few points they should add: 1. Provide some basic cutlery & utensils as cooking hot plate is available 2. Provide Hangers for hanging shirts & tshirts 3. Had to request for shampoo, soap body lotion. They should provide items in well advance 

Laurie Kay 

on Expedia

4 years ago

Garbage You have to throw out your own garbage due to "covid". The garbage bags are flimsy. Please if you are going to make people toss their own, provde decent bags. 

Zulekia 

on Expedia

4 years ago

The front desk girl Mercedes was very nice and helpful and had great customer service. The first room I was in was disgusting and smelled like old black and milds with old food. However, when I went down to tell Ms. Mercedes about it she changed my room and it was wayyy cleaner. House keeping needs to do a better job with cleaning each room properly and making sure the sheets don’t smell or are stained 

Anonymous 

on Expedia

4 years ago

Each room has a stove top and full fridge. Cutting board and laundry basket also... Very clean and quiet. Like a small studio apt 

Christy 

on Expedia

4 years ago

Ok in a pinch, I will try across the street next time Starting with the good, you have to pick up a phone to have front desk "open" to check in, but the woman came quickly and was friendly. The building/room is freshly painted and clean. The bad, no ice bucket or ice to be found anywhere, no little coffee maker in the room, and no hair dryer. Two tiny pillows were lumpy and old, one lacked a pillow case. Like I said, clean and worked in a pinch, but wont be back. Nice blinds, but no blackout curtains. Also a bit noisy, but i... read more

Anonymous 

on Expedia

4 years ago

Close to stores. Pleasant staff