Extended Stay America - Phoenix - Chandler

Gretta 

on Expedia

2 months ago

Check in was good. The staff was nice. But there were no dishes, no towels and house keeper never cleaned our room for the 7 days we were there.The staff never seems to know where or how to get these items. They were always out of the items. Every day we have to ask for towel. We couldn't buy food to cook (which is the reason we wanted a kitchenette to save money) we ended up having to spend more money to eat out everyday. . 

Rich 

on Expedia

2 months ago

Charged me $250 for blood on the bathroom cabinet. I was rushed to the hospital for passing out and falling. 

Alejandra 

on Expedia

2 months ago

Dirty room 

Roberto 

on Expedia

2 months ago

Walked into my room and smelled a wet dog. Looked closely on carpet and was dog hair everywhere. Also saw some dog food on edge of carpet. Bathroom, their was human hairs stuck on the door. My room was not prpperly cleaned or vacuumed. I won't ever be staying at this hotel. 

Jesus roberto 

on Expedia

2 months ago

No respetan las reservaciones y aún así realizan cobros 

Abigail 

on Expedia

2 months ago

Unsettling Experience The clerk gave a hotel room that was not cleaned and looked like someone was living there. There was meat, tobacco, and a soda on the counter. The stench was absolutely terrible. When we went to tell the clerk, he asked if we did that and accused us of making the mess. We said no. He then went to go check the room and realized he lost his master key to the hotel. He gave us a new room on the first floor. We decided to leave the hotel. We packed the car. As we were packing the car he followed us out to o... read more

Juan 

on Expedia

2 months ago

The rooms doors didn't close or lock 

keiffer 

on Expedia

4 months ago

Bad breakfast