Extended Stay America - Phoenix - Mesa

Levelyn 

on Expedia

2 months ago

Gross carpet in the room. Sticky something on carpet area by the bed. Swivel chair for desk in the room dirty with mystery stains. Smell of smoke in my non-smoking room was so strong that I had to wear a mask because I am allergic. Ended up having to sleep overnight in my car because I could not stand the smell. Refused to even give me a refund for this terrible "experience". 

Mary 

on Expedia

2 months ago

Caution before booking. Very minimal amenities. No ice maker, no necessary items for kitchen. Smoke alarm went off 3 times in middle of the night. No pool or lobby area. Very minimal breakfast and one morning no coffee made. Hotel for out of town workers, not families. 

Tiffina 

on Expedia

3 months ago

This place is so runned down. Everything is out dated. The kitchen area needs major upgrading. The towels were all dirty and disgusting with sunflowers seeds all up in it. The furniture is completely old. The light shades weren’t even at all. The closet door was a shower curtain. Carpet had so many stains along with the window curtains, which are so out dated as well. So many holes in the walls. The front desk agent was more concerned with flirting with the guy standing there. So many people walking around outside, felt very... read more

Kyle 

on Expedia

4 months ago

Room smelled like skunk. Was weird liquid stains on the walls. Surface where dirty. Homeless people smoking right outside the lobby doors. 

Isabel 

on Expedia

4 months ago

My overall stay was less than average but you get what you pay for. During my stay the fire alarm went off 2 mornings in a row starting at about 6am- going all day, it was very nice waking up in a panic for 2 days straight. The overall cleanliness is non-existent. Blood splatter in the bathroom, the bed sheet was inside out and fitted to the bed, the carpets were smelly, there was an awful smell coming from the drain. We lost power for about 2 hours one night but that was a city issue. I also had a cleaning crew come into my... read more

Anonymous 

on Expedia

4 months ago

lights in bathroom out, shower leak, sink broken It was a get away from home. The room was not in the greatest conditions the 

Chrichelle 

on Expedia

5 months ago

The location of the hotel was convenient and the staff was friendly. Overall, the facilities were old and just okay. There were stains on the carpet and the bedding comforter was very thin. The shower curtain was too short so the shower head had to be angled at a certain way to avoid getting water all over the floor. There was also a small amount of water leaking behind the toilet. The room key could not open the doors on the back or sides of the building so it was a little inconvenient when having to park very far away from... read more

Sophia 

on Expedia

5 months ago

The bed was not very comfortable, small bed for a queen