Extended Stay America - Phoenix - Mesa

Young 

on Expedia

5 months ago

I love the location. The continental breakfast literally at the main entrance of the hotel next to the entryway trash can left a lot to be desired. When sitting at the foot of the bed, the front rails of the bed come up like a see-saw. The faucet continued to run though the water was turned off. The attendant tries to help but it seems to be beyond her control. 

LIZ 

on Expedia

6 months ago

WHAT A DUMP! Room 329 filthy dirty, faucets had soap residue, maybe toothpaste from guests! ! Room smelled dirty, carpet filthy and outdated, scratched furniture, outlets had dust on them dirty corners in bathroom! Dingy stained whites sheets! Counter had broken missing pieces.No ice machine! By far the worst place we've ever stayed! 

Karlie 

on Expedia

6 months ago

The entire building smelled like marijuana, our room smelled strongly of bleach, the bathroom was very clearly not cleaned (hair on floor and in shower, toilet seat was dirty), all pillows were stained and didn’t have pillow cases, mattress appeared to be very old based on the look of it and being able to feel every spring in it, no hot water (which staff knew about and did not tell us until we decided to check out early due to the awful conditions) 

Jose 

on Expedia

6 months ago

When I got to the room it had people stuff there and so I went to get another room they told me there was no room ready I had to wait. it was around 6 pm so I waited 30 min to get my room. Then they told me there was no pillow case ready. so I waited for pillow case 45 min. Then there was no (HOT WATER) I had to take a cold shower and I was staying for 2 days (ROOM WAS CLEAN) and also there no ( BREAKFAST ) just Coffe 

David 

on Expedia

6 months ago

Skip extended stay Dated , dark rooms poor lighting , no hot water first morning , warm water second day , 

Joyce 

on Expedia

6 months ago

Rooms in poor condition. No breakfast.