Extended Stay America - Piscataway - Rutgers University

Business response:

Dear Jeffrey, Thank you for your feedback! We’re delighted to hear that you found your stay clean and comfortable. Maintaining a spotless environment for our guests is one of our top priorities, and your positive comment means a lot to our team. We hope your overall experience was enjoyable, and we look forward to providing you with another great stay in the future. We appreciate your visit and look forward to welcoming you back to Extended Stay America!Sincerely,Hotel Management 

Business response:

Dear haibing, Thank you for taking the time to review your stay with us. We apologize that the breakfast options did not meet your expectations and for any concerns regarding the condition of the bed linens and towels. Your feedback is important to us, and we appreciate your insights as we strive to improve our services. Furthermore, we will share your feedback with our leadership team to better align it with our guests' preferences. We welcome the opportunity to serve you again in the future to ensure that your next experie... read more

Business response:

Dear Kashonda, Thank you for sharing your feedback with us. We are thrilled to hear that you appreciated the immaculate condition of Extended Stay America. Maintaining a fresh and well-kept property is central to our hospitality philosophy, and we are delighted to have met your expectations. We look forward to hosting you again soon!Sincerely,Hotel Management