Extended Stay America - Piscataway - Rutgers University

Business response:

Dear haibing, Thank you for taking the time to review your stay with us. We apologize that the breakfast options did not meet your expectations and for any concerns regarding the condition of the bed linens and towels. Your feedback is important to us, and we appreciate your insights as we strive to improve our services. Furthermore, we will share your feedback with our leadership team to better align it with our guests' preferences. We welcome the opportunity to serve you again in the future to ensure that your next experie... read more

Business response:

Dear Kashonda, Thank you for sharing your feedback with us. We are thrilled to hear that you appreciated the immaculate condition of Extended Stay America. Maintaining a fresh and well-kept property is central to our hospitality philosophy, and we are delighted to have met your expectations. We look forward to hosting you again soon!Sincerely,Hotel Management 

Business response:

Dear Kashonda, Thank you for your exceptional review of Extended Stay America. We sincerely appreciate your effort in sharing your experience with fellow travelers. Our team will be encouraged to learn that their efforts contributed significantly to making your stay memorable. We are grateful for the opportunity to serve you and look forward to the pleasure of welcoming you back in the future.Sincerely,Hotel Management 

Business response:

Dear Rose, Thank you for selecting Extended Stay America for your recent visit to the city. We are pleased to learn that you had a positive experience at our hotel. Your kind remarks will be shared with our entire staff. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Sincerely,Hotel Management