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Extended Stay America - Piscataway - Rutgers University
- Hotels
- Piscataway, NJ
About this business
Location details
410 S. Randolphville Rd., Piscataway, NJ, 08854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms are not clean enough and there’s pets hair all over. I don’t know what others think but for me having asthma it was a nice place to stay
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you overall satisfied with our hotel and its offerings. However, we are sorry for the inconvenience you experienced due to cleanliness issues in your room. We have shared your concern with our housekeeping team to be more diligent going forward. We hope you will choose us again the next time you are in this area. Sincerely, Hotel Management
Great stay
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know all went great during your stay and that you were satisfied with our service and facilities. We appreciate your business and look forward to serving you again soon. Sincerely, Hotel Management
The room had not been properly cleaned. There was a previous guest's body wash in the shower (not the complimentary items from the hotel, but a full size bottle of Silkience body wash), half a box from Banana Republic and old spills on the floor. We were dealing with urgent family issue so did not have time to get the room issues addressed while we were there.
Business response:
Helen, thank you for your detailed review. We regret not meeting your expectations and apologize for the mistakes made when servicing your guest room. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
Bed was dirty bathroom was dirty. Dead bug next to the couch bed
Business response:
Joyce, thank you for sharing your experience at our hotel. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
nothing
Frequently asked questions about Extended Stay America - Piscataway - Rutgers University
How is Extended Stay America - Piscataway - Rutgers University rated?
Extended Stay America - Piscataway - Rutgers University has a 3.4 star rating with 1,755 reviews.
When is Extended Stay America - Piscataway - Rutgers University open?
Extended Stay America - Piscataway - Rutgers University is open now. It will close tomorrow at 12:00 a.m.