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Extended Stay America - Piscataway - Rutgers University
- Hotels
- Piscataway, NJ
About this business
Location details
410 S. Randolphville Rd., Piscataway, NJ, 08854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Taylor It was disappointing no pool no breakfast no microwave give me the wrong room I just want my money back I’m very unhappy
Business response:
Taylor, thank you for posting a review of your recent stay. We are disappointed to learn about your experience, and we are sorry we were unable to provide you with the room you reserved. We will see what went wrong in your case. Your feedback is valuable to us as we are continuously striving to strengthen your experience. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Staff was nice. Laundry took credit cards, a huge plus. Floors were new faux wood, helped a dated room feel newer and clean. No dishes in kitchenette, I think you need to ask for them.
Business response:
Kristi, thank you for choosing to stay with us. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. However, we regret if we were not able to meet some of your expectations. Thank you once more for your review. Please come back and see us again soon. Sincerely, Hotel Management
Didn't stay long enough to really get a feel for this place. Staff was friendly and accommodating.
Business response:
Paul, thank you for choosing Extended Stay America. We are glad your visit to us was enjoyable and that you loved the service from our staff. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again soon. Sincerely, Hotel Management
No disturbances and very quiet.
Very nice and good staff at hotel.
Business response:
Ramgopal, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
The person that worked the front desk, was friendly & was working hard. I did not like that she was alone and it was busy, which caused her to leave the front desk often to get things for the customers. I did not realize that this hotel is also being used as a home for some. People hanging out in the lobby area half dressed with unruly children. The smell of weed in the hallway was distrubing. I will not stay there again.
Business response:
Eleanor, thank you for sharing your experience at our hotel. We are glad you were pleased with most aspects of your stay and that you enjoyed the service our associates delivered. However, we apologize for the inconvenience you experienced due to the concerns that kept your stay from being perfect. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. We hope you will give us a second chance to deliver the type ... read more
There were pubic hairs on the desk, sink, and in the bed. “Free breakfast” means your choice of 3 granola bars and coffee, and I don’t drink coffee. That was very disappointing, and you shouldn’t advertise it.
Business response:
Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. Also, we are sorry for the disappointment you had with our grab... read more
Frequently asked questions about Extended Stay America - Piscataway - Rutgers University
How is Extended Stay America - Piscataway - Rutgers University rated?
Extended Stay America - Piscataway - Rutgers University has a 3.3 star rating with 1,705 reviews.
When is Extended Stay America - Piscataway - Rutgers University open?
Extended Stay America - Piscataway - Rutgers University is open now. It will close tomorrow at 12:00 a.m.