Extended Stay America - Piscataway - Rutgers University

Business response:

Thank you for choosing to stay at Extended Stay America and for sharing your review. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with the service provided by Brittany. We will share your compliments with her. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management 

Business response:

Fabio, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management 

Business response:

Shayna, thank you for making Extended Stay America your home away from home. We are sorry for failing to provide you a clean and comfortable guest room. Even though this is not a frequent occurrence we recognize that even one time is too many. Remedial steps within our housekeeping department are underway to ensure this does not happen again.We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management 

Business response:

It was a pleasure reading your awesome review. We are glad that everything went great during your stay and that the courteous service provided by our associates made for a memorable experience. Thank you for recognizing our all-star staff, as they truly love to deliver exceptional customer service to each and every guest. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

We appreciate you sharing your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Velincia, thanks for the excellent review of Extended Stay America. We are glad your stay was an enjoyable one and that we were able to meet all of your expectations. It was a pleasure to have you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Regina, thank you for making Extended Stay America your home away from home. It's wonderful to read that we were able to provide you with an outstanding stay and that you loved our courteous service and your well-appointed room. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Shayna, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed the service provided by our attentive associates and that you also found us to be of a good value in the area. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We look forward to welcoming you again soon! Sincerely, Hotel Management