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Extended Stay America - Pittsburgh - Airport
- Hotels
- Pittsburgh, PA
About this business
Location details
200 Chauvet Dr., Pittsburgh, PA, 15275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel The front desk very nice. The room is big and has a kitchen.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is excellent to hear you enjoyed our spacious suites, and a fully equipped kitchen, along with the service of our front desk staff. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we will be sure to share your comments with them. We hope to see you again soon! Sincerely, Hotel Management
Decent The people at the front desk were great. They even upgraded me. However, there was sticky stuff (it smelled my syrup) all over the couch, there was dirt on the bathroom floor, and the chairs has crumbs all over them. A decent nights sleep, but definitely could have been cleaner.
Business response:
Sarah, thank you for being our guest. It’s a pleasure to know you liked the service provided by our courteous associates and that overall you had a pleasant stay. However, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Clean, nice. Easy access to hotel. Shopping and food nearby.
Business response:
Thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and that you had a great stay at our well-maintained property. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Great place for an extended weekend. Dated and not as clean as it could be (stained sheets). Staff was outstanding, location great for what we needed. Biggest downfall was that the entire first floor (where our room was with our children) smelled day and night of marijuana. We’re pro legalization however, in a confined space over the course of 3 days it was overwhelming.
Business response:
We appreciate the valuable feedback about your stay. It is nice to know you liked our friendly service and convenient location. However, we are sorry for the inconvenience you experienced due to the smell. We appreciate you bringing this to our attention so we can address it right away. Thank you for staying with us. We hope you will make the same choice the next time you visit the city. Sincerely, Hotel Management
Doesn’t include a real breakfast The hotel smells like smoke. The room didn’t smell but the halls and main areas were very smokey/ musty smelling. The reservation said “continental breakfast included” but it was far from breakfast. They offered coffee and you picked small muffin, breakfast bar and granola bar as “grab and go”. There was no juice, water, or fruit. It is completely misleading to say breakfast is included.
Business response:
Thank you for sharing your review with us. Although you had an overall pleasant stay, we apologize for the inconvenience you had. Your feedback regarding the odor issue and our breakfast offerings is shared with the concerned individuals an effort to deliver better guest experiences going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Airport
How is Extended Stay America - Pittsburgh - Airport rated?
Extended Stay America - Pittsburgh - Airport has a 3.5 star rating with 924 reviews.
When is Extended Stay America - Pittsburgh - Airport open?
Extended Stay America - Pittsburgh - Airport is open now. It will close tomorrow at 12:00 a.m.