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200 Chauvet Dr., Pittsburgh, PA, 15275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to Heinz Field and Airport. Great location. Beds were a little rough. Room was spacious for my family of 6. 10 minutes from airport and 20 minutes from Heinz Field. Really good location. Plenty of places to eat and shop. I would definitely stay here again.
Business response:
Thank you for choosing to stay at Extended Stay America. We are pleased to know you had a pleasant visit and that our location close to various attractions of the city was convenient for your needs. We have shared your concern in regard to the bed with our team to ensure no future guest experiences the same. Thanks again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Julie, we appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management
very nice all we needed,great experience,great service people,great location
Business response:
Willy, thank you for sharing your wonderful review of Extended Stay America. We are thrilled to read you loved the convenience of our location and were impressed with the service provided by our courteous associates. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, General Manager
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
I thought this would be a great place to stay with the family. The rooms did not have any supplies for the kitchen. You needed to request it from the front desk and every time I went, NO ONE was at the desk. Had to call a number to have someone come and help me. So glad I brought some of my own supplies from home. At least the staff was nice, but I felt like I was constantly bothering them. The "breakfast" that is included is only granola bars, muffins and oatmeal. There is no bathroom in the lobby, so the only bathroom to u... read more
Business response:
Thank you for evaluating your stay. We certainly apologize for the issues you encountered which led to a less than perfect stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and will use it as a training tool to improve our performance. We truly regret the inconvenience caused, and please give us another opportunity to make a better impression on your next visit to our area. Sincerely, General Manager
Rooms are quite spacious and clean . Staff was quite fast checkin. Location is close to public transport
Business response:
Thank you for being our guest at Extended Stay America - Pittsburgh - Airport. We are delighted to know our location was convenient for your needs and that you were impressed with the service provided by our staff. I will be sure to share your compliments with my entire team for a job well done! It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Business response:
James, we appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing us, and we hope to welcome you back to Extended Stay America - Pittsburgh - Airport. Sincerely, General Manager
Not too impressive. The first room we were taken to was dirty and smelled of stale cigarette smoke (the hotel is non-smoking). My wife moved the curtain and found spider webs and cigarette butts behind the curtain. My wife had us moved to another room. This was slightly better, but still not great. We purchased cleaning materials and cleaned it ourselves. Though the carpet was still so-so. We will probably never stay there again.
Extended Stay America - Pittsburgh - Airport has a 3.5 star rating with 924 reviews.
Extended Stay America - Pittsburgh - Airport is open now. It will close tomorrow at 12:00 a.m.