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Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms were clean and the staff was friendly. The lobby is depressing when you walk in. Colors are too dark in lobby and hallways. The ugly red needs to go. The rooms could use an upgrade. Unfortunately you can hear everything going on in rooms next door and every step the guests upstairs take. Needs better ventilation so you don’t have to smell what they cooked in the room down the hall. Not always a good smell. Our second nite was a disturbance in the room above ours. Thought at one point they were coming through the ce... read more
Business response:
John, thank you for your review. Although you liked our cordial staff, we are sorry for the issues you encountered and regret the inconvenience caused. We have taken note of your feedback and will share it with the appropriate team members to improve our future guests' experiences. We hope you will change your mind and give us another opportunity to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Decent Stay for the Price Room was clean but worn. There were small holes in the blanket, and the carpet needs replacing. Staff was friendly and helpful. A decent room for the cost.
Business response:
Yolonda, thank you for being our guest at Extended Stay America. We are happy to know you had an overall pleasant stay with us and liked our courteous associates. However, we regret if you had any inconvenience. We have taken note of your feedback and will share it with the appropriate team members to improve our future guests' experiences. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Friendly staff On site personnel was really friendly and helpful. The hotel is ok and is in a good location, few minutes drive from restaurants and shops.
Business response:
Thank you for posting your kind review. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff and that our location was perfect for your needs. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit. Sincerely, Hotel Management
The only complaint we have was that the shower never got hot...it was like warm at best.
Nice staff. Kitchen supplies and kitchen were good
Business response:
Thomas, Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The room was a suite with a kitchenette. It was clean and comfortable. The shower was nice. The coffee in the lobby was good and hot.
Business response:
Stacey, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 3.6 star rating with 1,962 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.