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Extended Stay America - Portland - Vancouver

4.2
  • Hotels
  • Vancouver, WA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

300 NE 115th Ave., Vancouver, WA, 98684, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,009 reviews
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Anonymous's profile image
Anonymous 
7 years ago

Good basics Very spacious and quiet. No dish soap. You'll need to ask the front desk for dishes and utensils. Very good basic furnishings, comfortable. "Grab&go" breakfast isn't much; you might want to hit the Starbucks down the block instead. 

Business response:

Thanks for being our guest at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for including us in your travel plans. We can’t wait to welcome you back. Sincerely, General Manager 

clare tompson's profile image
clare tompson 
7 years ago

decent its a clean place .. beds are hard 

Business response:

Clare, thank you for your kind review of Extended Stay America. It’s great to know you were pleased with our well-kept property and had an overall comfortable stay. Also, I have shared your comments with my engineering department and we are looking into the issue so that we can correct it. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager 

Charles's profile image
Charles 
7 years ago

Needs improvement There was heavy dust in the bathroom on the pictures. My room was not cleaned during my two day stay. There was a flyer in the room stating if I needed anything for the kitchen they would bring it to the room. I called and was told I could come to the front desk and pick it up. Once I mentioned what the flyer said he said " I guess I could have brought that to you and please bring back the wine opener when your done." My key stopped working and when I went to the front desk I had to wait 15 minutes for some... read more

Business response:

Charles, please accept my sincere apologies for the cleanliness and service issues you encountered while here and the inconvenience caused. Your comments will be shared with the entire team, and we will take the appropriate steps to prevent these problems from happening again. We will redouble our efforts and be training to better serve our guests. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, General Manager 

Soccer_mom's profile image
Soccer_mom 
7 years ago

Clean and nice staff In a nutshell, it was in a great location for my needs. My *only* complaint was that no kitchenware, utensils, etc were in the room. You had to ask for every, little thing which was inconvenient. Not sure why the room wasn't just stocked. Otherwise, everything else was great! 

Business response:

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's nice to know you loved our spotless property and the location which was convenient for your needs. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your room. I am sorry this was not informed to you at the time of check-in. We appreciate your stay and look forward... read more

Chuck's profile image
7 years ago

Business response:

Chuck, thank you for your rating. We are glad your overall visit was pleasant and hope to make your next stay a much better one. Sincerely, General Manager 

WILLIAM's profile image
WILLIAM 
7 years ago

Oldie but goodie It was an older establishment but the service was good as well as its location 

Business response:

William, we appreciate you being our guest at Extended Stay America. It’s a pleasure knowing you loved our service and the location made your stay an enjoyable one. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager 

Tim's profile image
7 years ago

Business response:

Tim, thanks for the four-star rating of your stay at Extended Stay America. We are pleased to know you had an overall great experience. We invite you to visit us again soon. Sincerely, General Manager 

jg's profile image
7 years ago

Close to pdx Came here for eclipse. Room was okay for a smoking room but there was a stain on the side of the mattress and the shower barely drained. 

Business response:

Thank you for being a guest at our hotel. We are pleased to know our location was convenient for your visit. However, we sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, and we obviously fell short in this case. Please know your feedback has been shared with the entire team to ensure a review of our processes. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely... read more

Anonymous's profile image
Anonymous 
7 years ago

Business response:

We appreciate your business. Ratings like yours help show we are doing things right. Thank you for staying at Extended Stay America. We would love to welcome you back the next time you are in the area. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Portland - Vancouver

How is Extended Stay America - Portland - Vancouver rated?

Extended Stay America - Portland - Vancouver has a 4.2 star rating with 1,009 reviews. 

When is Extended Stay America - Portland - Vancouver open?

Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.