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Extended Stay America - Portland - Vancouver
- Hotels
- Vancouver, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
300 NE 115th Ave., Vancouver, WA, 98684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Kazuya, thank you for taking the time to share your nice rating about your stay with us. We hope Extended Stay America Portland - Vancouver will be your first choice every time you visit this area. Sincerely, General Manager
Not bad Check in was quick and easy. Room was ready and clean when I arrived. I had a Queen room. The bed was okay, but overall not a bad experience. The only thing I had issue with was the lady staying next to me had a dog and it would not shut up. Otherwise, easy check out, staff is friendly and was a clean hotel.
Business response:
Heather, many thanks for taking the time to share your experience at Extended Stay America - Portland – Vancouver. It's good to know you had an overall enjoyable visit and that you liked your spotless suite and our helpful associates. Having said that, we apologize about the dog barking and the disturbance this caused. We would be pleased, if you had alerted the front desk team, so we could have a conversation with the pet owner. We appreciate your feedback and hope you will consider a return visit. Sincerely, General Manag... read more
I'd go only if it was super cheap again. No tv channels. Dirty toilet. Shower head barely worked. Ac was extremely loud. Heater had s constant burning smell. Bed was hard like wood. Fridge didn't cool anything you brought in. Their definition of breakfast was watered down coffee and a granola bars. Outside room smelled like fish and inside had a cheap cleaning agent smell
Business response:
Thank you for sharing your candid feedback. We apologize for the inconvenience you experienced due to the maintenance and housekeeping issues in your room. I am very concerned about your feedback and ensure you that we are taking corrective actions to improve our future guest experiences. Thanks again for your business, and we hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Gregory, thank you for staying at Extended Stay America - Portland – Vancouver and for rating your experience. We work hard to surprise and delight our guests, and I am so glad we accomplished that goal with you! It was a pleasure hosting you, and we look forward to welcoming you back the next time your travels bring you to this area. Sincerely, General Manager
Affordable and comfortable It was comfortable, affordable and the staff was pleasant and helpful.
Business response:
ALYSSA, thank you for being our guest and for your wonderful feedback! We are delighted you had a great stay at Extended Stay America - Portland – Vancouver, and that our service and pricing were to your satisfaction. We hope you will visit again the next time you are in the area. Sincerely, General Manager
Ok place My stay at this hotel was decent. However, walls are thin and did not like the fact you could hear people walking above you in their room. Also, room was not thoroughly cleaned prior to check in, found pet dander on furniture and counters. I only stayed for a few days, wouldn't stay longer than a week here.
Business response:
Thank you for reviewing your stay at our hotel. We are sorry for the cleanliness issue you experienced in your room and the condition you described is unacceptable. I have shared your concerns with my housekeeping team in an effort to improve our services moving forward. We also appreciate your observations and hope to have the opportunity to serve you again. Sincerely, General Manager
Blind-sided by smoke The otherwise excellent Hotels.com interface (combined with how many current Hotels are smoke-free) makes it easy to overlook whether the room is smoking or non-smoking. I got this for my daughter, and her sleep was impaired by the smell of smoke.
Business response:
Thank you for sharing your feedback. I apologize for the smell of smoke you experienced in your room. I am sorry if the smell compromised your experience. We have followed up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thank you again for your candid feedback and we hope to welcome you back in the future. Sincerely, General Manager
happy with my stay the staff was very kind. room was comfy, i got a smoking room which i typically dont do but it wasnt bad at all. i forgot my toothbrush/toothpaste and they gave me one for free. the room was spacious. hotel was easy to find right off highway. Again all staff were very nice and helpful. i would stay here again.
Quick overnight stay Check in was slow do to a customer that kept asking the same question twenty different ways in hopes of getting a different answer. But once it was my turn I was checked in, in less the 3 mins. The wifi was a tad slow but got the job done. Room was cleanish, as in there was a used bar of soap left in the shower an urine down the front of the toilet, otherwise the room was fine. Breakfast was included, but it was really just coffee with a handful of prepackaged granola, and muffins. As far as location it ... read more
Frequently asked questions about Extended Stay America - Portland - Vancouver
How is Extended Stay America - Portland - Vancouver rated?
Extended Stay America - Portland - Vancouver has a 4.2 star rating with 978 reviews.
When is Extended Stay America - Portland - Vancouver open?
Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.