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Extended Stay America - Portland - Vancouver
- Hotels
- Vancouver, WA
About this business
Location details
300 NE 115th Ave., Vancouver, WA, 98684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Affordable and comfortable It was comfortable, affordable and the staff was pleasant and helpful.
Business response:
ALYSSA, thank you for being our guest and for your wonderful feedback! We are delighted you had a great stay at Extended Stay America - Portland – Vancouver, and that our service and pricing were to your satisfaction. We hope you will visit again the next time you are in the area. Sincerely, General Manager
Ok place My stay at this hotel was decent. However, walls are thin and did not like the fact you could hear people walking above you in their room. Also, room was not thoroughly cleaned prior to check in, found pet dander on furniture and counters. I only stayed for a few days, wouldn't stay longer than a week here.
Business response:
Thank you for reviewing your stay at our hotel. We are sorry for the cleanliness issue you experienced in your room and the condition you described is unacceptable. I have shared your concerns with my housekeeping team in an effort to improve our services moving forward. We also appreciate your observations and hope to have the opportunity to serve you again. Sincerely, General Manager
Blind-sided by smoke The otherwise excellent Hotels.com interface (combined with how many current Hotels are smoke-free) makes it easy to overlook whether the room is smoking or non-smoking. I got this for my daughter, and her sleep was impaired by the smell of smoke.
Business response:
Thank you for sharing your feedback. I apologize for the smell of smoke you experienced in your room. I am sorry if the smell compromised your experience. We have followed up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thank you again for your candid feedback and we hope to welcome you back in the future. Sincerely, General Manager
happy with my stay the staff was very kind. room was comfy, i got a smoking room which i typically dont do but it wasnt bad at all. i forgot my toothbrush/toothpaste and they gave me one for free. the room was spacious. hotel was easy to find right off highway. Again all staff were very nice and helpful. i would stay here again.
Quick overnight stay Check in was slow do to a customer that kept asking the same question twenty different ways in hopes of getting a different answer. But once it was my turn I was checked in, in less the 3 mins. The wifi was a tad slow but got the job done. Room was cleanish, as in there was a used bar of soap left in the shower an urine down the front of the toilet, otherwise the room was fine. Breakfast was included, but it was really just coffee with a handful of prepackaged granola, and muffins. As far as location it ... read more
hotel stay nice and pleasant
Acceptable, comfortable place to stay for a few days. Staff were very nice, the continental breakfast was welcome. Located very near to a large Fred Meyers, and pancacke house. I would stay there again if I am in Vancouver.
Business response:
We appreciate you sharing your experience. It is great to see you valued our convenient location and the customer service provided by our staff. Reading how comfortable your stay is satisfying. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Wedding Party We arrived on Thursday and had a most pleasant stay!
Business response:
We appreciate you taking the time to share your experience. I am pleased to read you enjoyed our convenient location and that we were suitable for what you needed. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Portland - Vancouver
How is Extended Stay America - Portland - Vancouver rated?
Extended Stay America - Portland - Vancouver has a 3.4 star rating with 1,720 reviews.
When is Extended Stay America - Portland - Vancouver open?
Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.