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Extended Stay America Premier Suites - Atlanta - Newnan
- Hotels
- Newnan, GA
About this business
Location details
30 Cade Ct, Newnan, GA, 30265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good The room was not clean. It’s obvious they just wiped down surfaces. The floor was dirty. A lot of areas in the room were dusty. I get that they don’t clean everyday but a deep clean after someone checks out should be mandatory. The room had a weird odor. Seems like it was coming from the air conditioner. The trash area smelled bad everyday. The loitering shouldn’t be allowed. It gives off a negative vibe when ppl are sitting outside on the property with a case of beer. Convenient to a lot of shops and restaurants. It ha... read more
Business response:
Dear Jessica, Thank you for being our guest. It is great to know that you had a pleasant stay and were pleased with our convenient location near a lot of shops and restaurants, as well as that rooms had a kitchen. However, we are sorry for the inconvenience caused, and you found cleanliness issues in the room, which is another sad thing that should not have happened. Please let us discuss this with the housekeeping team and ensure this act is never ignored. Once again, we are sorry for the experience and hope you will recons... read more
Wonderful
Air conditioning thermostat was locked. Temp in room uncomfortable Could have been better
Business response:
DearMona, Thank you for sharing your reviews of your visit to our hotel. We are sorry that our room did not meet your expectations for comfort and that you had issues with the AC unit of your suite. Our front desk team is always there to help you, and our maintenance team is already at work checking and fixing things. Apart from this, we hope you had a pleasant time. We value your feedback and hope you will allow us to host you again so we can provide you with the hospitality you deserve. Sincerely, Hotel Management
Very Good The room smelling like dogs The staff
Business response:
Dear Harrison, Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. We aim for a great guest experience and let our entire team know when you compliment their work. However, we are sorry for the smell concerns and will discuss with the housekeeping to double-check the room before delivery. We look forward to hosting you again on your next visit to our location for another great memory. Sincerely, Hotel Management
Exceptional
Exceptional There’s nothing I didn’t like The breakfast was ok. It wasn’t the best. It was ok though.
Exceptional Could've had better breakfast Everything
Business response:
Dear Johnson, Thank you for your positive feedback about Extended Stay America. We are delighted to read that you enjoyed your stay overall. We appreciate your suggestion regarding breakfast and will take it into consideration for future improvements. We look forward to welcoming you back soon. Sincerely, Hotel Management
Wonderful It was just for a night stay on our way to Fla.
Short, convenient, nice I was unaware of the $100 deposit during my reservation & wasn’t notified until I arrived, I had to make arrangements for the deposit. There were unattended children running around the hotel messing with the elevator, regardless, We very much appreciate the staffs kindness. Rooms were clean, very comfortable & nice, I would definitely stay again! Very clean, convenient & nice friendly staff
Business response:
Dear Cindy, Thank you for being our guest at Extended Stay America. It is nice to know you had a good time and enjoyed your stay. However, we are sorry for the inconvenience and any confusion with the deposit policy. Further, we will instruct our front desk team to mention the deposit during check-in so that no guest is disappointed. Also, we will work to ensure your other issues are addressed, and we are taking action so that further guests are not disturbed by similar issues. We appreciate your business and look forward to... read more
Frequently asked questions about Extended Stay America Premier Suites - Atlanta - Newnan
How is Extended Stay America Premier Suites - Atlanta - Newnan rated?
Extended Stay America Premier Suites - Atlanta - Newnan has a 4.1 star rating with 1,072 reviews.
When is Extended Stay America Premier Suites - Atlanta - Newnan open?
Extended Stay America Premier Suites - Atlanta - Newnan is open now. It will close tomorrow at 12:00 a.m.