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Extended Stay America Premier Suites - Augusta
- Hotels
- Augusta, GA
About this business
Location details
1137 Garredd Boulevard, Augusta, GA, 30909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful Staff needs to be more friendly and welcoming. They look like they don't seem to smile or acknowledge customers. Hotel room can open the window. So cooking makes it impossible to not let the alarm go off. Safe area, plenty of parking, clean and new facilities. They are pet friendly!!!
Business response:
Dear Joshua, Thank you for the kind review. It is always a pleasure to hear from our guests. We appreciate your compliments about our location and new and improved facilities. However, we are sorry for the disappointment caused by the behavior of the staff and the windows not being able to open, causing a smell in the room. Our staff works hard to deliver outstanding service, but we'll discuss them with your remarks. Considering our pet-friendly facility, please revisit Extended Stay America. Sincerely, Hotel Management
Exceptional The staff was rude Very clean and the rooms were immaculate, but it’s only quiet in the hotel up until 4 am, then you can hear everyone getting out for work
Business response:
DearBianca, Thank you for choosing us. We appreciate your remarks for the room's cleanliness. However, we are very disappointed to learn about your issues with the team's behavior. Our front desk is available to help with anything you need while our guest. Your comments are discussed with the team appropriately. We truly appreciate your patronage and hope this situation will allow you to stay with Extended Stay America in the future. Sincerely, Hotel Management
Very Good The kitchens are not stocked with utensils, coffee maker, etc. You have to ask for them at the desk. Most other extended stays don't make you do that. I like a coffee maker at least. It's a newer facility. Good sized rooms. Great location.
Exceptional
This was a stopover point for a long trip home and it was the perfect location and the price was outstanding and the fac The staff was exceptionally friendly, rooms were clean and spacious, overall property, very attractive well kept.
Exceptional Nothing Everything
Business response:
Dear Stanley, We pride ourselves on providing an exceptional stay for our guests, and it means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent. Our team is devoted to ensuring each guest feels at home and wants to return, and we appreciate your remarks. We hope to see you again at Extended Stay America. Sincerely, Hotel Management
Very Good
Pleasant
Exceptional
Frequently asked questions about Extended Stay America Premier Suites - Augusta
How is Extended Stay America Premier Suites - Augusta rated?
Extended Stay America Premier Suites - Augusta has a 4.2 star rating with 941 reviews.
When is Extended Stay America Premier Suites - Augusta open?
Extended Stay America Premier Suites - Augusta is open now. It will close tomorrow at 12:00 a.m.