Extended Stay America Premier Suites - Augusta

Business response:

Dear Teretha, We appreciate your excellent review and are glad you were pleased with your accommodations. Our suites are designed to make you feel right at home, and guests often mention how great it is to have extra living space and a kitchen area. We make every effort to meet your in-room needs, whether you're traveling for business or pleasure, and we are glad we exceeded your expectations. Thank you for staying with us at Extended Stay America, and we look forward to your next visit soon. Sincerely, Hotel Management 

Business response:

Dear Sara, We are delighted you loved so many aspects of our hotel, and we appreciate you sharing your experience. We are sorry we did not meet all of your expectations, and we are grateful for the feedback that helps us improve. We have noted your concerns and will share them with the team for review and proper action. Thank you for staying with us, and we hope you will give us another chance to provide you with the hospitality and service you should always expect from us. Sincerely, Hotel Management 

Business response:

Dear Angela, On behalf of our entire team, thank you for posting such wonderful feedback about Extended Stay America. We are delighted that you thoroughly enjoyed your stay, and compliments like yours are an encouragement to all of us. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management