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Extended Stay America Premier Suites - Augusta
- Hotels
- Augusta, GA
About this business
Location details
1137 Garredd Boulevard, Augusta, GA, 30909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
We enjoyed our stay, but there was a lot of noise at nigh time. Breakfast was below average. They didn't have eggs, bagels, toasts etc., and only had light roast coffee. I'm happy they offered some kind of breakfast.
Business response:
Dear Loucks, Thank you for sharing your experience with us at Extended Stay America. We're pleased to hear that you enjoyed your stay with us. However, we're sorry to hear that you experienced noise disturbance during the night. We apologize for any inconvenience this may have caused you by disturbing your sleep. We're glad you appreciated our breakfast offering, but we're sorry that it didn't meet your expectations. We value your feedback, and your comments will be shared appropriately so we improve our guest experience. Th... read more
It was ok for one night I love big t.v. I love the recliner, bathroom was a good nice size.i hated the bed it was hard I didn't eat breakfast because I wasn't told that breakfast was an option nor was I given atime
Business response:
Dear Angelia, Thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We have shared your concern regarding the breakfast and the bed with the appropriate individuals for improvement. While we know this stay did not meet all your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve. Sincerely, Hotel Management
Good price/performance ratio on a good location - A piece of toast at the breakfast buffet would have been good. - Refrigerator is quite loud. - Bathroom venting could not be turned off. - Air conditioning could not be turned off. - Sufficient parking space at any time. - Kitchenware is provided.
Business response:
Dear Andreas, Thank you for reviewing your recent stay. Please accept our apologies for not meeting your expectations, as we always want to provide an outstanding experience for every guest. We appreciate you letting us know how we can improve and what you enjoyed about your time with us. It was a pleasure hosting your visit, and we would love the opportunity to accommodate you again. Sincerely, Hotel Management
agradable ponía desayuno incluido, y solo había café y barritas energéticas.No hacen la habitación ubicación
Business response:
Dear Alfonso, Thank you for selecting Extended Stay America and taking the time to write a review. We are glad our location was convenient for you and happy your overall experience was pleasant. However, we are sorry for your disappointment with our breakfast selection. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. We also apologize for the housekeeping issue, and we have notified our team and will ensure we are more diligent in sa... read more
Exceptional
Exceptional
Exceptional
Wonderful Met all my expectations Very friendly and helpful staff Very clean rooms comfortable bed Nice shower
Frequently asked questions about Extended Stay America Premier Suites - Augusta
How is Extended Stay America Premier Suites - Augusta rated?
Extended Stay America Premier Suites - Augusta has a 4.2 star rating with 978 reviews.
When is Extended Stay America Premier Suites - Augusta open?
Extended Stay America Premier Suites - Augusta is open now. It will close tomorrow at 12:00 a.m.