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Extended Stay America Premier Suites - Bluffton - Hilton Head
- Hotels
- Bluffton, SC
About this business
Location details
108 Seagrass Station Rd., Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Will definitely stay again. Awesome stay at this hotel! The staff are tremendously helpful and friendly. You can tell this is a newer hotel. It was very clean and comfortable. The only “complaint” is the shower. The water was not very hot, and the pressure is pretty low. Other than that, absolutely no issues. We will definitely be staying here again.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know except for an issue you had a nice time with us. We appreciate you highlighting our courteous associates and well-kept property. Thank you for choosing us, and we look forward to your next visit. Sincerely, Hotel Management
We stayed three nights in this hotel while we visited Hilton Head Island. We had our Rottie with us as well. The staff were friendly and helpful. Some accommodations like the continental breakfast were not available due to Covid, but the staff provided us with plenty of towels, dishes when needed, and a hair dryer. Quiet property, clean all around. When we come back to Hilton Head, we will stay here.
Business response:
Rachel, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is a pleasure to read how much you enjoyed your stay at our immaculate property, and we are happy you were impressed with our service, our suites, and all of our amenities. Thank you once again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Not what we expected. The hotel was clean, but that’s as far as the good comments go. No breakfasts. No housekeeping unless you want to pay an extra charge every day. Unfriendly staff. Overpriced vending and laundry machines. We will not be back.
Business response:
Samantha, thank you for sharing your evaluation with us. We understand your dissatisfaction with breakfast not being available and are sorry for the inconvenience caused to you. Please know that we have posted this information on the hotel website, so our guests can be aware while making reservations with us. We also regret knowing you were unhappy with our housekeeping policy and the fee charged to get your room serviced. It also was disappointing to know you were dissatisfied with some of the other amenities. On a positive... read more
It a new hotel. I arrived late at night expecting my room is ready but after I check in open the door I realize the room was not ready. The bed wasn’t made. Room didn’t clean. I have to go down to the lobby to check in another room. Besides that everything was great. Love the fact it had a full kitchen ,hard wood floor. During this pandemic I can wipe and spray the floor. No room service during my stay but I figured because of everyone safety. Only one ice machine in the lobby.
Business response:
Tammy, thank you for being a guest at our hotel. We are delighted to know our front office associates were able to make up for the inconvenience in the room initially offered to you and ensure you were comfortable. It was a pleasure to know you liked having a fully-equipped kitchen in your suite and that you had a pleasant stay. Your rating is genuinely appreciated, and we look forward to your return visit. Sincerely, Hotel Management
The hotel was very nice, located in a very nice area. The staff was friendly and professional. However, the guest above us seemed to be bowling every night. Through the great majority of the night it seemed they were running around the room and bowling. Both nights were got very little sleep. It was horrible.
Business response:
Thank you for writing a review of your stay at Extended Stay America. We are delighted to read you liked our immaculate property and that you were impressed with the service provided by our associates. However, we are sorry for the disturbance caused by the noise coming from the room above you. We wish we had an opportunity to address this and make your experience a relaxing one. Your rating is appreciated, and we hope to provide you with a better stay in the future. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It was a pleasure to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Above and beyond! The place was only 2 months since it was newly built, everything smells fresh and new. The place feels home, clean and comfy. The service, from the manger to all employees are top of the line.
Business response:
We were delighted to read about your memorable stay at Extended Stay America. We want you to feel "at home" here, and we strive to make your stay as comfortable as possible. Thank you for highlighting our friendly service and refreshing accommodations. We appreciate your kind review and hope to be your first choice every time you visit the city. Sincerely, Hotel Management
Wife is super picky about hotels to the point she usually brings her own sheets. SHE SLEPT ON THE SHEETS PROVIDED HERE INSTEAD. Rooms were super clean and freshly renovated. Very nice addition to see a full size fridge. All new furniture and flooring also. 10/10 would stay here again.
Business response:
Thank you for being our guest at Extended Stay America and for the wonderful feedback. We are delighted to know you had a great time with us and that you and your wife were impressed with our spotless accommodations. It was a pleasure hosting you both, and we cannot wait for your next visit. Sincerely, Hotel Management
Price is great and my stay was clean and quiet. Will stay here again in the future.
Business response:
Thank you for selecting Extended Stay America for your stay and sharing your review. We are thrilled to know you had a comfortable stay at our well-maintained property and that you liked the excellent value we offer. It was a pleasure serving you, and we hope to see you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Bluffton - Hilton Head
How is Extended Stay America Premier Suites - Bluffton - Hilton Head rated?
Extended Stay America Premier Suites - Bluffton - Hilton Head has a 4.5 star rating with 899 reviews.
When is Extended Stay America Premier Suites - Bluffton - Hilton Head open?
Extended Stay America Premier Suites - Bluffton - Hilton Head is open now. It will close tomorrow at 12:00 a.m.