Extended Stay America Premier Suites - Boise - Meridian

Business response:

janae, thank you for sharing your thoughts. We’re glad to hear you found your accommodations comfortable and appreciated the cleanliness. Your feedback about the beds and breakfast options is helpful and will be reviewed by our team. We hope you'll consider staying with us again. 

Business response:

Dear Guest, Thank you for the high rating and for letting us know about your experience. We understand how important a good morning start is for our guests, and we do offer breakfast; however, we regret that you missed out. Your comments will be shared appropriately to enhance communication so future guests do not face the same issue. We hope you will return to stay with us another time; it was a pleasure hosting your visit. Sincerely, Hotel Management 

Business response:

Melissa, thank you for sharing your feedback. We're delighted you enjoyed our clean rooms, convenient amenities, and helpful team members. Your comments are appreciated and help us continue to create a welcoming experience for all our guests. We hope to see you again soon. 

Business response:

Glenda, thank you for sharing your feedback. We're sorry your experience wasn't as expected, and your comments are helpful as we look for ways to improve. We appreciate you choosing to stay with us. 

Business response:

Thank you for sharing your feedback, Amanda. We appreciate you taking the time to let us know about your visit and hope there were aspects of your stay that you enjoyed. Your comments are important to us as we continually look for ways to enhance the guest experience. We hope to have the opportunity to welcome you again. 

Business response:

Thank you for sharing your feedback, frankie. We appreciate you choosing to stay with us and value your thoughts. If there’s anything specific you’d like to share about your experience, please let us know—hearing from our guests helps us continue to improve. 

Business response:

Dear Guest, We are so glad you enjoyed the clean and comfortable environment during your stay. It is wonderful to know the space felt like a home away from home. At Extended Stay America, we strive to create a welcoming and secure atmosphere for all our guests. Thank you for sharing your experience, and we look forward to having you stay with us again for another pleasant visit. Sincerely, Hotel Management 

Business response:

Julie, thank you for sharing your kind words! We're so glad you were comfortable during your stay at Extended Stay America Premier Suites - Boise - Meridian and that our team, especially Kyle, made a positive impression. We hope you’re feeling better, and we’d love to welcome you back anytime. 

Business response:

Chrystal, thank you for sharing your experience with us. We're sorry your stay didn't meet expectations, and we appreciate your feedback about the front desk and amenities. Your comments have been shared with our team for review so we can work on enhancing our guest experience.