Extended Stay America Premier Suites - Colonial Heights - Fort Gregg-Adams

Business response:

Thank you for your nice rating and for letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Simon, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Dawn, thank you for choosing Extended Stay America. We appreciate your nice rating and are glad you liked our comfortable accommodations. Meanwhile, your feedback concerning the cleanliness of the bathroom has been shared with our housekeeping team to address the issue. We value your business and hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Richard, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Sandra, we recognize your time is valuable and appreciate your feedback for Extended Stay America. It was a pleasure to know you were highly impressed with the warm hospitality showcased by one of our front office associates and that your comfortable suite made for a relaxing stay. Your praises and recommendation are highly appreciated, and we look forward to welcoming you again. Sincerely, Hotel Management 

Business response:

Thank you for being a guest at our property. It was a pleasure to know you enjoyed the comfort of your clean suite, which made your stay a relaxing one. Your review is appreciated, and we look forward to seeing you at Extended Stay America. Sincerely, Hotel Management 

Business response:

Michelle, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Colonial Heights - Fort Lee takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished tha... read more

Business response:

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Colonial Heights - Fort Lee takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished tha... read more