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Extended Stay America Premier Suites - Daytona Beach - Ormond Beach
- Hotels
- Ormond Beach, FL
About this business
Location details
275 Interchange Blvd., Ormond Beach, FL, 32174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was clean and quiet
Business response:
Dear Tom, We're thrilled to hear your positive feedback about Extended Stay America! Creating a clean and quiet environment for our guests is a top priority. Thank you for taking the time to share your experience, and we look forward to providing you with exceptional service during your next visit. Your comfort is our commitment!Sincerely,Hotel Management
Hotel This is a beautiful hotel. The breakfast was terrible. We had coffee but No regular cream for the coffee.
This property is located next to I-95. There is no barrier between the highway and the hotel. We called the front desk several hours before check in to confirm we had a room. We did this because we expected to arrive extremely late and it was race weekend (Daytona 500 Race Weekend). The front desk informed us they do not preassign rooms, but we had a room. Upon arrival we discovered how close the interstate is. We asked for a room on the front of the hotel to reduce noise. The front desk informed us all rooms are preassigned... read more
Business response:
Dear GLEN, We sincerely apologize for the inconvenience and frustration you experienced during your stay. It's regrettable to learn that your request for a quieter room wasn't accommodated as expected, and we understand the impact highway noise can have on your comfort. Your feedback is taken seriously, and we will review our communication and room assignment procedures to ensure a more accurate and considerate service in the future. We appreciate your understanding and patience and hope to have the opportunity to provide yo... read more
The desk staff didn’t always know what was happening. There probably should be protocols written if the power goes out and the smoke alarm goes off for extended time. That happened and then no hot water in the morning (not happy!), I guess an accident caused the power outage, but there should have been some explanation/update.
Business response:
Dear Gina, Thank you for this honest review and for selecting Extended Stay America for your visit. We are sorry for the unexpected power cut during your stay and would like to offer our apologies for the inconvenience this caused. Our maintenance team worked diligently to get this restored as soon as possible. We hope this incident does not keep you from choosing us again on your next visit to our area. We look forward to having you stay with us again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Daytona Beach - Ormond Beach
How is Extended Stay America Premier Suites - Daytona Beach - Ormond Beach rated?
Extended Stay America Premier Suites - Daytona Beach - Ormond Beach has a 4.6 star rating with 1,188 reviews.
When is Extended Stay America Premier Suites - Daytona Beach - Ormond Beach open?
Extended Stay America Premier Suites - Daytona Beach - Ormond Beach is open now. It will close tomorrow at 12:00 a.m.