Extended Stay America Premier Suites - Daytona Beach - Ormond Beach

Business response:

Dear Yvonne, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management 

Business response:

Dear Enrique, Thank you for the wonderful review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they made your stay with us memorable. Also, we have noted your suggestion for our breakfast. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.... read more

Business response:

Dear Alison, We appreciate the outstanding review and are delighted you loved your time here and found the service best. Our top priority is your comfort, so it is nice to know we exceeded your expectations. Your compliments are genuinely appreciated and shared joyfully. Thank you for choosing our brand for your hotel needs. We look forward to hosting you again at Extended Stay America the next time you are in the area. Sincerely,Hotel Management 

Business response:

Dear Curtis, Thank you for selecting us during your visit to the city and taking the time to write a review. It is always our priority to serve you with excellent hospitality and service. However, we are sorry for the issues you encountered in the room. We will discuss them with our team for review and action on a priority basis. We hope to see you again for a better experience. Sincerely,Hotel Management