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Extended Stay America Premier Suites - Daytona Beach - Ormond Beach
- Hotels
- Ormond Beach, FL
About this business
Location details
275 Interchange Blvd., Ormond Beach, FL, 32174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice staff and clean facility.
Was very surprised how well kept this hotel was. Staff was amazing. Elevator broke down but was fixed asap.
Business response:
Dear Reisha, We appreciate your positive feedback about your experience at Extended Stay America. It's delightful to hear that you were pleasantly surprised by our well-kept hotel and found our staff to be amazing. Thank you for your understanding regarding the elevator issue, and we're glad it was promptly resolved. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management
The night clerk was very nice and very helpful. The room was clean and the bed comfortable. There was an area the walk the dogs with poop bags. The only draw back was that any items that you needed for the kitchen had to be gotten at the front desk. The breakfast was practically nonexistent. A boiled egg and granola bars is not a breakfast. Also, nothing was refilled once it was gone as the eggs were by 7am. For a one night stay it was clean, easy and the night clerk was very helpful.
Business response:
Dear Tracie, Thank you for taking the time to share your experience with us. We're pleased to hear that you found our night clerk helpful, the room clean, and the amenities convenient for your one-night stay. Your feedback on the kitchen items and breakfast offerings is valuable, and we appreciate your understanding. We are actively working on improving our services and hope to have the opportunity to provide a more varied and satisfying breakfast experience on your future visits.Sincerely,Hotel Management
Hotel was very clean. Desk personnel were very helpful and friendly.
Better than expected!
Two things I would like to highlight: 1) the breakfast was horrible. there was no food. 2) the elevator wasn't working. When I asked the receptionist that they should at least put out a piece of paper notifying me, she didn't care.
Business response:
Dear Nereu, We sincerely apologize for the inconvenience you faced during your recent stay. It is disheartening to read about the issues with our breakfast and the non-functioning elevator. Your feedback is crucial, and we will address these matters promptly to improve our services. We also regret that our associate did not provide the level of assistance and communication you deserved when addressing your concerns. This falls short of our commitment to guest satisfaction, and we will use your comments to improve these aspec... read more
Frequently asked questions about Extended Stay America Premier Suites - Daytona Beach - Ormond Beach
How is Extended Stay America Premier Suites - Daytona Beach - Ormond Beach rated?
Extended Stay America Premier Suites - Daytona Beach - Ormond Beach has a 4.6 star rating with 1,355 reviews.
When is Extended Stay America Premier Suites - Daytona Beach - Ormond Beach open?
Extended Stay America Premier Suites - Daytona Beach - Ormond Beach is open now. It will close tomorrow at 12:00 a.m.