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Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North
- Hotels
- Pompano Beach, FL
About this business
Location details
1401 W. McNab Rd., Pompano Beach, FL, 33069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Todo estuvo bien excepto el area de la piscina un poco sucia
Business response:
Dear Osvaldo, It is wonderful to read your review of your recent visit to Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we did during your stay. However, we are sorry for the pool's cleanliness issues you encountered. Our team is already at work and will fix the problem soon. Thank you for being our guest, and we look forward to your next trip! Sincerely,Hotel Management
Great place, professional and courteous
For being a property with no smoking the ROOM was horribly STINKY And Unbearable to sleep, gave me a headache, throat hurtsand nose hurt.
Business response:
Dear Jennifer, We appreciate you sharing your thoughts on your recent stay with us. We are sorry that your room was not up to our usual standards of cleanliness and comfort. At our hotel, we strive to go above and beyond for our guests, so we're disappointed we fell short in your case. We are taking steps to improve our housekeeping procedures and ensure this doesn't happen again. We would love to show you our progress on your next visit.Sincerely,Hotel Management
Found Roaches in the morning climbing the wall
Business response:
Dear Kathy, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
Bad experience ever The bathroom was not up keep need fixing the mattress was dirty the night staff was not helpful i ask for a tea and was told that everything was locked up and it's for breakfast use only the breakfast in the morning was only coffee or tea and some small muffin my first time staying at that hotel and i would not stay there again there is no good service
Business response:
Dear Marcy, Thank you for choosing our hotel during your recent visit to our area. We aim to deliver outstanding service with great amenities and clean and comfortable suites for our guests; therefore, we apologize for not meeting your expectations. We will address this immediately and genuinely appreciate your bringing this to our attention. We hope you give us another chance to show you the outstanding stay you deserve and that we are known for providing. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North
How is Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North rated?
Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North has a 3.3 star rating with 2,119 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North open?
Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North is open now. It will close tomorrow at 12:00 a.m.