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Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North
- Hotels
- Pompano Beach, FL
About this business
Location details
1401 W. McNab Rd., Pompano Beach, FL, 33069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Charged $100 on credit card as deposit in case of damage. This was unexpected and have not encountered at any other hotel. $100 still not credited back to my account. Unpleasant smell of something being cooked by one of the guests in the hallway. Will not be staying at an Extended Stay property again.
Business response:
Dear Robert, Thank you for staying with us and leaving a review. We are sorry our payment policy inconvenienced you. Our deposit policies are listed on our website, and we apologize if this was not adequately communicated to you. This deposit will guarantee incidental charges incurred during your stay and is refundable. If we may be of any help, please reach out to us at the hotel directly. We look forward to hearing from you.Sincerely,Hotel Management
Hotel muito bom, pena que parece que o hospede é só um detalhe.
Business response:
Dear Jurandir, Thank you for choosing our hotel on your recent visit to the area. We are disappointed to read that we did not meet your expectations, and we are sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management
Bien dans l’ensemble. Mais pas de petit déjeuner sauf pour du café.
Business response:
Dear Célia, Thank you for your feedback about our breakfast offerings; we are disappointed you were not happy with the variety. Your comments about the grab-and-go will be shared appropriately, as we always want to know what would enhance our guest experience. We hope you will return to stay with us another time; it was a pleasure hosting your visit.Sincerely,Hotel Management
Not for one only Friendly staff. No ice machines! Bare minimum breakfast .. go out. Room clean, but bathroom poor condition. Not a short overnigh place ro stop. Set up for folks living there.
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North
How is Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North rated?
Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North has a 4.5 star rating with 1,248 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North open?
Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North is open now. It will close tomorrow at 12:00 a.m.