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Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1200 FAU Research Park Blvd., Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent place at an affordable rate. The one thing that was odd was they charged a pet fee during Hurricane Milton, when these fees are suspended.
Business response:
Dear Orlin, Thank you for your feedback. We are glad to learn that you found our hotel to be a decent and affordable place to stay. However, we sincerely apologize for the confusion regarding the pet fee during Hurricane Milton. Please know that we are reviewing this matter. We appreciate your understanding and hope to welcome you back under better circumstances in the future at Extended Stay America.Sincerely,Hotel Management
The free grab and go breakfast at 7am only had 1 muffin or instant oatmeal. No juices, no milk, not even creamer for the coffee.
Business response:
Dear David, Thank you for sharing your feedback. It is nice to know you had a satisfactory time here. However, we understand that some amenities, such as limited breakfast options, have affected your experience. We apologize for any inconvenience this caused and will take your feedback into account as we review ways to enhance our guest offerings. We appreciate your comments and hope we can welcome you back in the future for an even better time.Sincerely,Hotel Management
No receipts given on check in or out. No real staff at front desk—different person every time I went there.
Business response:
Dear Barbara, Thank you for your feedback. It is nice to know you had a satisfactory stay with us. However, we are sorry for the inconvenience you encountered and understand the frustration you must have experienced.Allow us some time to review your case. Please feel free to reach out to us to discuss this further so we can have another occasion to host you in the future and provide you with the seamless stay you deserve!Sincerely,Hotel Management
Una propiedad descuidada, el piso del baño en general super sucio, desconfianza para bañarse, realmente usarlo me dio totalmente desconfianza, debían supervisarlo está en consiones terribles
Business response:
Dear Hilda, We sincerely apologize for the cleanliness issues you encountered during your stay. Your concerns are important, as they help us understand where improvements are needed. We are committed to enhancing our services to ensure a more pleasant experience for our guests. We hope you will consider giving us another opportunity in the future, as your satisfaction is important to us. Thank you for bringing this to our attention.Sincerely,Hotel Management
Very good
Hurricane Evacuation Stay nothing but da truth The room we stayed in was very convenient on the first floor and was clean and spacious. We were evacuating from Hurricane Milton, so we had our cat. He did fine with the room. There was a fridge and a stove but no silverware or pots and pans…so be creative and go to cracker barrel and get some plastic utensils and plates. The staff was friendly and let me know the rules of how to get fresh linens. However, we NEVER got breakfast. And I asked when we checked in if there would be... read more
Business response:
Dear Adrienne, Thank you for sharing your detailed feedback. We are glad to learn that the room was convenient, clean, and comfortable for you and your cat during your evacuation. We also appreciate your kind words about our staff and the convenient location. However, we are sorry that the breakfast experience did not meet your expectations, and we will share your comments with our team. Regarding the pet fee, we understand your concern and regret any inconvenience. We are reviewing state guidelines and your case with corpor... read more
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach
How is Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach rated?
Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach has a 3.6 star rating with 1,760 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach open?
Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.