Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach

Business response:

Dear gerald, Thank you for your kind words! We’re thrilled to hear that you loved your stay at Extended Stay America. Our team works hard to ensure every guest has a comfortable experience, and we’re so glad it met your expectations. We look forward to welcoming you back for another wonderful stay soon.Sincerely,Hotel Management 

Business response:

Dear Jean, Thank you for your positive feedback! We are glad to hear that you found your room clean and enjoyable. At Extended Stay America, we strive to provide a comfortable and welcoming environment, and we look forward to hosting you again in the future. Safe travels!Sincerely,Hotel Management 

Business response:

Dear Evelyn, Thank you for sharing your thoughts. We appreciate your feedback and understand the importance of having comfortable outdoor seating and well-lit spaces. While our property is designed to prioritize the needs of long-term guests, we are continually evaluating ways to enhance the guest experience. Your observations are valuable, and we will take them into consideration as we work to improve. We hope you will consider visiting again to enjoy a more enjoyable and comfortable stay in the future.Sincerely,Hotel Manag... read more

Business response:

Dear Arturo, Thank you for sharing your feedback. We are sorry to learn that your experience with us did not meet all your expectations. Providing the best customer service is always our motto. Your comments are taken seriously and shared with the team for improvement as they help us to identify areas where we need to improve, and we are committed to addressing these issues. Apart from this, we hope you had a pleasant time. Please give us another chance in the future to provide you with a much-improved stay.Sincerely,Hotel M... read more