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Extended Stay America Premier Suites - Greenville - Spartanburg - I-85
- Hotels
- Duncan, SC
About this business
Location details
165 Deacon Tiller Ct, Duncan, SC, 29334, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
During check in we had an issue. Another guest was changing rooms due to “maintenance” issues. As they were leaving the initial room we were trying to be checked into the same room that was being vacated. The manager gave us their top discount for the inconvenience, a whopping $10. Was not happy with the arrangement, but at almost 11pm and after traveling all day we decided to suck it up and stay. Room was basic, but did have a few issues. Will not stay there again or with any extended stay America after what we went through... read more
Business response:
Dear Tina, Thank you for your feedback. We apologize for the inconvenience you experienced during check-in and for the issues with your room. We understand how frustrating it must have been, especially after a long day of travel. Your experience falls short of the service we strive to provide, and we’ll be addressing these concerns with our team to prevent similar situations in the future. We hope to welcome you back for a much better stay.Sincerely,Hotel Management
Nice and new
Business response:
Dear John, Thank you for your feedback! We’re delighted to hear that you enjoyed the new and fresh feel of our property. Our team works hard to maintain a welcoming environment for our guests, and we’re glad it made a positive impression on you. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back to Extended Stay America for another great stay in the future. Sincerely,Hotel Management
Internet was bad.
Business response:
Dear Joyce, Thank you for staying at our hotel. We appreciate your business! We know how important it is to keep in touch with your business partners as well as family and friends. Therefore, we sincerely apologize for the difficulties you encountered with the internet connectivity in your room. We regret we were not able to resolve the issue while you were here. We will follow up with this to ensure there are no remaining issues, and we appreciate you bringing this to our attention. Apart from this, we hope you had a pleasa... read more
Frequently asked questions about Extended Stay America Premier Suites - Greenville - Spartanburg - I-85
How is Extended Stay America Premier Suites - Greenville - Spartanburg - I-85 rated?
Extended Stay America Premier Suites - Greenville - Spartanburg - I-85 has a 4.6 star rating with 181 reviews.
When is Extended Stay America Premier Suites - Greenville - Spartanburg - I-85 open?
Extended Stay America Premier Suites - Greenville - Spartanburg - I-85 is open now. It will close tomorrow at 12:00 a.m.