Extended Stay America Premier Suites - Greenville - Spartanburg - I-85

Business response:

Dear John, Thank you for your feedback! We’re delighted to hear that you enjoyed the new and fresh feel of our property. Our team works hard to maintain a welcoming environment for our guests, and we’re glad it made a positive impression on you. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back to Extended Stay America for another great stay in the future. Sincerely,Hotel Management 

Business response:

Dear Joyce, Thank you for staying at our hotel. We appreciate your business! We know how important it is to keep in touch with your business partners as well as family and friends. Therefore, we sincerely apologize for the difficulties you encountered with the internet connectivity in your room. We regret we were not able to resolve the issue while you were here. We will follow up with this to ensure there are no remaining issues, and we appreciate you bringing this to our attention. Apart from this, we hope you had a pleasa... read more

Business response:

Dear Michael, Thank you for your feedback. We’re glad to hear that you found our hotel very clean and new. We apologize for any disappointment with the breakfast options. Your comments are valuable, and we will look into how we can improve our breakfast offerings. We appreciate your insights and hope to have the opportunity to enhance your experience during your next stay at Extended Stay America.Sincerely,Hotel Management