Extended Stay America Premier Suites - Greenville - Woodruff Road

Business response:

Kenneth, thank you for staying with us and providing your feedback. We know how important it is to stay connected when you are away from home, so please accept our apologies for the issues with our complimentary Wi-Fi. Our maintenance team has been notified to ensure the issue is corrected. Also, your feedback regarding the odor in your room will be shared with our housekeeping team so that corrective measures. Thanks again for staying with us and please come back soon! Sincerely, Hotel Management 

Business response:

Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. It is delightful to know you had an enjoyable time with us and that our prime location perfectly suited your plans. We hope to be your hotel of choice every time you visit our area. Sincerely, Hotel Management 

Business response:

Erica, thank you for your kind review. We are so happy that you enjoyed your stay at Extended Stay America. It is our goal to deliver a great value at a fair price and we liked reading that we have accomplished just that. We appreciate your business and hope to welcome you again the next time you're in the area! Sincerely, Hotel Management