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Extended Stay America Premier Suites - Greenville - Woodruff Road
- Hotels
- Greenville, SC
About this business
Location details
1013 Woodruff Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Right next to highway. Carpet is dated.
Business response:
Dear Donna, Thank you for your feedback. We’re glad you found our location convenient near the highway. However, we apologize that the condition of the carpet did not meet your expectations. We are continuously working to improve our facilities and will take your comments into consideration for future updates. Your input is valuable to us, and we hope you’ll give us another opportunity to provide a better experience during your next stay. Sincerely,Hotel Management
They need towel racks in the bathroom.
Business response:
Dear Susan, Thank you for your feedback! We're glad to hear from you and appreciate your suggestion. Your input helps us make improvements, and we hope to welcome you back to Extended Stay America for an even better experience in the future.Sincerely,Hotel Management
Totally good and reasonable for cost. Breakfast 'pick up and go' is only the point I don't like. Get back breakfast to my room was not easy and worry to not drop foods and coffee.
It is a basic hotel. The breakfast really isn’t much. A few breakfast bars and there was 1 muffin. Weak coffee. The road was spacious and decent.
Business response:
Dear Clair, Thank you for your review. We are sorry for your experience with the breakfast. We will make a note of your feedback as we always want to know how to improve our guest experience. Our front desk is always helpful and available to assist you. Apart from this, we hope you had a pleasant time in your spacious and recent room. Please allow us another opportunity to accommodate you, and we are confident we can replace this experience with a more positive memory!Sincerely,Hotel Management
Comfortable bowl but confusing entrance The front desk hours is very limited and they shut the lights off so it’s not welcoming. I didn’t get in until after midnight 1:30 AM and had no idea how to get in entrance is not lit up so it’s very scary coming in at night night, clerk knew I was coming, and wouldn’t even answer the phone or the door until I stood out there for several minutes calling knocking yet to get a unconcerned short welcome upon arriving
Business response:
Dear Maria, Thank you for choosing Extended Stay America. It has always been our aim to provide a perfect stay during your time with us, and we are happy that you were pleased with your stay here. However, we are sorry for the issues with the front desk associate. Allow us to recheck and take action so that our future guests do not have similar issues. Please return on your next trip and be our guest to have another flawless experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Greenville - Woodruff Road
How is Extended Stay America Premier Suites - Greenville - Woodruff Road rated?
Extended Stay America Premier Suites - Greenville - Woodruff Road has a 4.6 star rating with 1,303 reviews.
When is Extended Stay America Premier Suites - Greenville - Woodruff Road open?
Extended Stay America Premier Suites - Greenville - Woodruff Road is open now. It will close tomorrow at 12:00 a.m.