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1013 Woodruff Rd., Greenville, SC, 29607, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It is a basic hotel. The breakfast really isn’t much. A few breakfast bars and there was 1 muffin. Weak coffee. The road was spacious and decent.
Business response:
Dear Clair, Thank you for your review. We are sorry for your experience with the breakfast. We will make a note of your feedback as we always want to know how to improve our guest experience. Our front desk is always helpful and available to assist you. Apart from this, we hope you had a pleasant time in your spacious and recent room. Please allow us another opportunity to accommodate you, and we are confident we can replace this experience with a more positive memory!Sincerely,Hotel Management
Comfortable bowl but confusing entrance The front desk hours is very limited and they shut the lights off so it’s not welcoming. I didn’t get in until after midnight 1:30 AM and had no idea how to get in entrance is not lit up so it’s very scary coming in at night night, clerk knew I was coming, and wouldn’t even answer the phone or the door until I stood out there for several minutes calling knocking yet to get a unconcerned short welcome upon arriving
Business response:
Dear Maria, Thank you for choosing Extended Stay America. It has always been our aim to provide a perfect stay during your time with us, and we are happy that you were pleased with your stay here. However, we are sorry for the issues with the front desk associate. Allow us to recheck and take action so that our future guests do not have similar issues. Please return on your next trip and be our guest to have another flawless experience.Sincerely,Hotel Management
Looks new, clean but it does not have breakfast, just grab and go.
Nice
Business response:
Dear Jamiah, It is wonderful to read your review of your recent stay at Extended Stay America. It brings us joy to know that we successfully met our goal of providing outstanding service to our guests during your visit. Your compliments for the service are shared with our team, and we appreciate your recognition of their dedication to the exceptional hospitality provided. Thank you for being our guest, and we look forward to your next stay! Sincerely,Hotel Management
Nice
The hotel room was very clean and spacious. Large brand new bathroom with lovely glass sliding doors for the shower. My only wish was that the color scheme for the hotel and rooms would be more vibrant. Rather bland. I think a touch of color would really give the hotel a much happier persona. Other than that, it was a quick, quiet and nice overnight stay. Would def stay here again
Business response:
Dear Lauren, Thank you for being our guest at Extended Stay America. It is nice to know you were pleased with the clean and spacious room, the brand-new bathroom, and the sliding door for the shower area. However, we have noted your observations and suggestions for the interiors of the room and will share them for our future upgrades. We look forward to welcoming you back to the city soon.Sincerely,Hotel Management
Extended Stay America Premier Suites - Greenville - Woodruff Road has a 4.6 star rating with 1,232 reviews.
Extended Stay America Premier Suites - Greenville - Woodruff Road is open now. It will close tomorrow at 12:00 a.m.